LOS ANGELES, April 26, 2010 (GLOBE NEWSWIRE) -- New Era Debt Solutions, a national leader in providing consumers and small businesses financial relief through debt settlement, today launched yet another first in the market— the Triple Guarantee. This policy, included in New Era's updated client contract, enhances the company's existing performance-based compensation model, a fee structure that allows the majority of fees to be paid only after the client's debts have been satisfactorily settled.
The Triple Guarantee offers customers an increased level of security when going through the debt settlement process. For new qualified customers, New Era will complete a detailed assessment of the client's financial standing and calculate a debt settlement plan. This allows the customer experience to be transparent and secure.
"By adding an additional guarantee to our existing policy, the Triple Guarantee strengthens our commitment to provide exceptional customer service and tangible results for every New Era client," said Dan Smith, President of New Era Debt Solutions. "We believe that organizations that employ a performance-based model are truly working on the client's behalf."
The three terms of the Triple Guarantee are as follows:
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If a client cancels within the first 30 days after they have signed the agreement, they are entitled to the return of any funds paid. New Era's policy goes well beyond the industry average where most companies offer a money-back guarantee within only five to seven days.
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If after one year of active participation in the New Era program, the client has not received a settlement offer of at least a 50% savings off the balance of the debt at the time of the offer, then they shall be entitled to a full 100% refund of all fees paid to New Era. Most debt settlement companies say they will try to get a 50% settlement within 12 months. New Era guarantees it or your money back. Some New Era clients get settlement offers within 3 to 6 months, and sometimes even sooner.
- If New Era is unable to obtain a settlement with at least a 25% savings off the balance of the account at the time of the settlement, then New Era will not charge a Settlement Fee on that account. As New Era's two existing guarantees have in the past, this new policy will continue to uphold the company's mission to save clients money throughout the debt settlement process. New Era believes if they haven't saved the client money, then they haven't earned a fee.
The Triple Guarantee further demonstrates New Era's commitment to provide their clients with the tools and knowledge necessary to achieve a secure financial future.
For additional credit card and debt settlement tips, go to www.NewEraDebtSolutions.com.
About New Era Debt Solutions
New Era Debt Solutions provides unparalleled financial services through its reputable debt-free solutions, performance-based compensation model, top-ranked customer satisfaction rate, and setting the standard for the most debt settled per capita. Our expert financial team specializes in delivering exceptional customer service, client satisfaction and tangible results. Headquartered in California, our company was founded in 1999 by Dan Smith and Alex Viecco, debt experts and financial planners dedicated to helping people succeed in life.