Atos Origin UK Selects Compuware Vantage to Measure End-User Experience for Managed Services Customers

Atos Origin Joins Compuware Partner Network


DETROIT, May 11, 2010 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR) today strengthened its position as the global leader in application performance by announcing that international IT services company Atos Origin has joined the Compuware Partner Network. The move follows Atos Origin's decision to launch an innovative End-User Experience offering, based on Compuware's flagship Vantage offering.

By utilizing the end-user experience monitoring capabilities of Vantage, Atos Origin will complement its existing managed services portfolio with a new service that monitors business service availability and quality from the end-user perspective. Atos Origin will use Vantage to differentiate its offering from other infrastructure managed services and to deliver greater value to its customers.

Traditionally, managed service providers focus on infrastructure availability metrics. Instead, Atos Origin can now proactively monitor end-to-end service quality across the infrastructure used by the client. By doing this, and focusing on the end-user experience, it will be able to fix problems before they impact the business.

"Our customers rely on us to deliver high availability SLAs on the systems we manage but they also want to know that their users can access business critical applications across the end-to-end infrastructure stack from click to server," explained Guy Lidbetter, Chief Technology Officer of Atos Origin UK. "We therefore needed to be able to monitor services from the user's perspective in a non-intrusive manner and demonstrate that critical business applications are available and performing to expectation. We have chosen the Compuware Vantage solution to monitor the real end-user experience for both web and internal enterprise applications as the most appropriate fit to providing this capability for our customers."

Vantage will ensure that at any time, Atos Origin can understand how each technology tier is contributing to an overall business service, simultaneously empowering IT operations teams to quickly make corrective actions when performance problems occur. Vantage brings together proactive issue identification with the ability to quantify business impact and problem resolution into a single solution. 

"We're very pleased that Atos Origin has chosen to join the Compuware Partner Network and to embed Vantage into their new service offering," noted Kimberly King, Vice President of Channels and Alliances, Compuware Corporation. "The services that Atos Origin provides are critical to the business operations of their customers. By including end user experience monitoring in their service, Atos Origin increases the value of the service to the customer and also provides additional selling opportunities for Atos Origin."

The Vantage-based service will be showcased at Atos Origin's own Solution Centre in Cheshire, United Kingdom. It has already gained significant interest from customers and will help Atos Origin demonstrate a clearly differentiated service capability.

Compuware Corporation

Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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About Atos Origin

Atos Origin is a leading international information technology (IT) services company, providing hi-tech transactional services, consulting, systems integration and managed operations to deliver business outcomes globally. The company's annual revenues are EUR 5.1 billion and it employs 50,000 people. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Worldline and Atos Consulting. For further information, please visit www.atosorigin.co.uk



            

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