High throughput demands in Ghana solved with ERS 360°


Several millions of transactions are performed every day by more than 300,000
airtime resellers at mobile operator MTN in Ghana. The ability to handle high,
scalable throughput and demands of customized features was key in their
decision to trust Seamless. 

When MTN replaced their old system they made a move to prepare for a
challenging future with continued high growth. 

“It is a delicate task to replace the Top Up system. It is a key revenue stream
and uptime is essential” says Mazen Mroue, CIO at MTN in Ghana. “The size of
our business operations and special market requirements made it necessary to
evaluate Seamless thoroughly. They have a long term commitment and a roadmap
that attracted us. We concluded that Seamless could be trusted with this
mission critical migration project.” Mazen Mroue continues “Our target when we
decided to migrate to Seamless solution was to have a solution that is future
safe even in the most expansive scenarios we may face. During our examination
of the ERS 360° architecture, the clustering possibilities and the security
features we can see that our demands are met.” 

 “I'm humbled to receive this vote of confidence from MTN in Ghana and even
though their expectations are high our ambition is to surpass them” says Rohit
Bhatia, Seamless CEO. “We left no stone unturned to meet the demands in the
re-evaluation and the custom features. The seriousness and long term planning
of MTN in Ghana has been an inspiration. It is very satisfying to work with an
operator that sees the value of our versatile ERS 360°. 

Features of the ERS 360° in Ghana:
• Architecture allowing clustered Active/Active servers and geographic
redundancy. 
• Multiple communication channels: USSD, SMS, Web and Web Services API's. The
Web services API feature allows any entity in the Distribution Hierarchy to
manage the entities below from their own business systems. 
• Monitoring of the ERS 360° can be incorporated in the main monitoring system
at the Network Operations Center. 
• A number of features for enhanced security and fraud prevention, as an
example Captcha has been implemented for web login. 

MTN Ghana website: www.mtn.com.gh

For more information, please contact:
Joakim Nordblom, Communications Manager
Direct +468 5648 7819 
Mobile +4670 541 3000
E-mail joakim.nordblom@seamless.se

Complete press release in attached PDF

Attachments

mtn ghana throughput.pdf