MEMPHIS, Tenn., Feb. 8, 2011 (GLOBE NEWSWIRE) -- First Tennessee Bank received top grades in the 2011 Phoenix-Hecht Treasury Management Quality Index in the middle market and large corporate banking segments. First Tennessee received top grades from middle market customers and senior financial executives in categories including product processing, customer service, relationship manager overall effectiveness and features and capabilities. In the large corporate segment, First Tennessee received an A for relationship manager overall effectiveness. First Tennessee is part of the First Horizon National Corp. (NYSE:FHN) family of companies.
"Receiving such high grades from our customers for our treasury management services confirms that we are fulfilling our commitment to deliver a quality product and provide outstanding customer service," said Taylor Vaughan, director of treasury management services for First Tennessee. "Our employees continue to go above and beyond for our customers to meet their diverse financial needs, and it is an honor to be recognized for our efforts."
The Phoenix-Hecht Treasury Management Quality Index evaluates banks in three major areas of quality including products, perceptions about bank and treasury management relationship manager and assigns an average grade based on responses to the annual survey of treasury management services. The survey respondents are senior financial executives responsible for managing the bank relationships for treasury management services. The survey targets public and private U.S. corporations in two segments - middle market, with $40 - $500 million in annual sales, and large corporate, with more than $500 million in annual sales.
First Tennessee's treasury management services were also recognized earlier this year by Greenwich Associates. First Tennessee received top customer satisfaction honors in both the national and regional categories for treasury management in the 2010 Greenwich Excellence Awards for U.S. middle market and small business banking.
About First Horizon
The 5,400 employees of First Horizon National Corp. (NYSE:FHN) provide financial services through more than 180 bank locations in and around Tennessee and 18 FTN Financial Group offices in the U.S. and abroad. First Tennessee has the leading combined market deposit share in the counties where it does business and one of the highest customer retention rates of any bank in the country. FTN Financial is an industry leader in fixed income sales, trading and strategies for institutional clients in the U.S. and abroad. FHN has been recognized as one of the nation's best employers by AARP and Working Mother magazines. More information is available at www.fhnc.com.
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