DETROIT, July 19, 2011 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today published the findings of a new survey that shows global consumers' expectations for mobile and application performance are not being met.
Today's mobile users demand exceptional web experiences and highly satisfying, convenient, on-the-go mobile site speeds regardless of their mode of access. The independent survey of more than 4,000 global users worldwide was conducted to understand consumers' mobile web and application expectations and experiences.
The new survey titled "What Users Want from Mobile," reveals that global mobile users' expectations are not being met, with a majority of users experiencing slow or unreliable mobile and application performance. As the survey findings illustrate, although mobile users expect quick, anytime transactions that work flawlessly every time, that's not what they're getting.
Key survey findings include:
"We conducted this study as a follow on to our 2009 study that showed mobile users had high expectations, but the majority experienced poor mobile performance. Almost two years later, user expectations for mobile continue to increase, but companies are still not meeting mobile users' needs for fast and reliable experiences," said Steve Tack, CTO of Compuware APM. "Today, 77% of top companies across multiple verticals have mobile page load times of five seconds or more, while mobile users are only willing to wait five seconds or less for a web page to load before leaving the site. Poor performance is preventing many companies from taking advantage of the opportunities being provided by increased mobile access."
To read the full survey findings, go to http://ow.ly/5GYXO
To see a summary of the key mobile survey findings, download the infographic: http://ow.ly/5GYRz
The Gomez platform is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user's browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data center, eliminating blind spots from the First Mile to the Last Mile.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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Press Contact Brenda Menard Compuware Corporation Brenda.Menard@compuware.com 781-698-2393