Compuware Announces That Users of dynaTrace 4 Report Unparalleled Application Performance Insight

Actionable Information From Production Dashboards to Code-Level Delivers Business Results Throughout Application Lifecycle, Shortens Time-to-Value and Lowers TCO


DETROIT, Oct. 4, 2011 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today said that its dynaTrace software division has announced that users of dynaTrace 4, its fourth-generation Application Performance Management (APM) platform, are enjoying unparalleled business value, shortened time-to-value and lower total cost of ownership for business and technology customers alike. dynaTrace 4 sets a new standard for APM, unifying it with User Experience Management (UEM) and Business Transaction Management (BTM) for the first time with the latest PurePath Technology®. And, as characteristic of all dynaTrace releases, it continues to increase efficiency across the software performance lifecycle – from production, to test, to development.

As applications become more business critical, managing performance from the user's perspective is a growing requirement for any modern APM system. By tightly integrating User Experience Management (UEM) with its transaction-pure APM system, dynaTrace 4 allows business owners to understand performance from the user's point of view for all page actions, whether these actions call content and resources in the data center or in the cloud. All user click-paths are captured as visits and aggregated for behavior analysis and accurate complaint resolution.

"How fast pages are loading in applications for the end user is most important for ensuring the central online systems, like the booking systems and portal applications, are meeting business requirements," explains Peter Starzacher, Director Technology Center at Tiscover, the leading travel portal for the Alpine region. "It is essential that we can guarantee the usability and availability of our online services for our customers, so they can trust that they will be able to use them in a fast and efficient way. Monitoring with dynaTrace 4 now allows for the quick identification of performance degradation and root cause analysis down to application specifics in Web, application server or database layers."

dynaTrace customers are using dynaTrace 4 in 24x7 business-critical production to deliver greater efficiency and lowest total cost of ownership (TCO), critical success factors for any organization. In fact, according to recent Gartner research, "on average only 8 percent of the TCO of an application over 10 years is the capital expenditure to initially build it. Ninety-two percent of the TCO is enhancing, fixing and operating the application."* One of the most powerful ways to impact TCO through APM is to shift from reactive to proactive problem resolution, resolving issues before users complain, or worse, abandon your site.

Markus Gasser, Architect for Swiss Mobiliar Insurance & Pensions adds, "To excel in responsiveness, we need an APM system that can proactively identify and resolve problems quickly before they impact customers in production. dynaTrace 4's out-of-the-box dashboards with drill-down ability enable us to visualize and resolve issues within minutes, which otherwise could have taken a day or more. dynaTrace 4 helps us provide reliable applications, meet business SLAs and increase customer satisfaction."

Time-to-value is quicker than ever with dynaTrace 4, because it requires little training or ramp-up time to use. Automated features in dynaTrace 4 now require no manual configuration, thanks to its ability to auto-detect, auto-configure and auto-adapt to applications. Additionally, this latest version includes integration with Compuware Gomez Monitoring, and Compuware Gomez Web Load Testing, the first steps in a comprehensive integration plan that will roll-out over the coming months.

"At NetIQ, we work to ensure new applications are robust under load and are released quickly to market," explains Lucy Monahan, Principal Performance QA Engineer at NetIQ. "dynaTrace 4 helps ensure the effectiveness and efficiency of our quality assurance processes, makes it easy for us to pinpoint root causes with a single click, and gain deeper insights effortlessly. dynaTrace 4 expedites turnaround time for development and helps us bring new applications to market faster."

John Van Siclen, president of dynaTrace said, "dynaTrace 4 reaches beyond the classic APM boundaries to offer customers more value for the lowest total cost of ownership in the industry. By unifying our unique, 24x7 transaction-pure APM system with UEM and BTM, dynaTrace 4 gives both production operators and business stakeholders powerful new capabilities to make their lives easier and provide greater insight for faster, more accurate decision making. We are very pleased that our early customers are so enthusiastic about their experiences with our new flagship platform. dynaTrace 4 truly is a value breakthrough in the APM marketplace."

Organizations interested in learning more about dynaTrace 4 can visit www.dynatrace.com.

*Gartner, Inc., Enterprise-Class Agile Development Defined, David Norton, Mike Blechar, March 29, 2011.

About PurePath

dynaTrace's patented PurePath Technology® provides the industry's most accurate view into application behavior under load. Ultra-light and production-safe, PurePath captures timing and code level context for all transactions, end-to-end, from user click, across all tiers, to the database of record and back. With this exact, deep atomic level detail, PurePath allows for more accurate reporting, granular business transaction grouping, precise SLA management and the fastest path to root-cause on the market. Recently extended to include zero-configuration and auto-adaptive capabilities, PurePath accelerates time to value even in the most demanding application environments and reduces cost of ownership to a fraction of the cost of traditional APM systems. To learn more about the magic of PurePath, click here.

About dynaTrace software

dynaTrace, a division of Compuware, is the new leader in application performance management (APM). With its patented PurePath Technology, the company offers the only continuous APM system on the market, transforming how applications are monitored, managed and optimized. Hundreds of companies including Zappos, SAS, Macy's, BBVA and Thomson Reuters rely on dynaTrace to drive better business results by optimizing performance, accelerating release cycles, reducing application management costs, and bringing business and IT closer together. Visit dynaTrace online at http://www.dynatrace.com.

Follow us on Twitter at http://twitter.com/dynatrace.

Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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