DETROIT, Feb. 2, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced its annual U.S. Best of the Web Compuware Web & Mobile Performance Awards. The results have been published in the "Best of the Web 2011: Compuware Gomez Web and Mobile Performance Awards" comprehensive report. The report includes an analysis of each industry, detailed measurements of each winner's Web or mobile site 2011 performance and insight into the leaders' best practices for optimizing Web and mobile site performance.
The third annual Compuware Best of the Web and Mobile Performance Awards showcase the leaders in Web and mobile site performance from seven major industries nationwide – automotive, financial services, healthcare, insurance, media, retail and travel. The winners were determined based on the response time, availability and consistency of their Web and mobile sites in 2011. Business Process Transaction winners are awarded with Gold, Silver, Bronze, and in select industries there are also Mobile and Last Mile Leaders and One Web winners.
Only two companies in this year's 2011 Best of the Web and Mobile rankings received top honors for three consecutive years – Fidelity is a three-time Gold award winner, and JetBlue is a three-time Mobile Leader award winner. The top 2011 Best of the Web and mobile performance leaders in each industry category include:
Automotive
- Last Mile Leader: BMW
- Mobile Leader: Acura
Financial Services
- Banking: One Web: BB&T, U.S. Bank (tie)
- Banking: Check Account Details Transaction – Gold: Wells Fargo
- Banking: Last Mile Leader: Wells Fargo
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Banking: Mobile Leader: JP Morgan Chase, KeyBank (tie)
Brokerage: Generate Order Transaction – Gold: Fidelity
Healthcare
- Health Information: Last Mile Leader: Mayo Clinic
- Health Insurance: Last Mile Leader: Universal American
Insurance (Auto & Property)
- Last Mile Leader: Geico
- Mobile Leader: Progressive
Media
- News: News Article Search Transaction - Gold: MSNBC
- News: Last Mile Leader: Associated Press
- News: Mobile Leader: U.S. News & World Report
- Sports: Last Mile Leader: Rivals.com (Yahoo!)
- Sports: Mobile Leader: WWE
Retail
- One Web: Dell
- Product Order Transaction – Gold: Overstock
- Last Mile Leader: Dell
- Mobile Leader: QVC
Travel
- Airlines: Flight Search Transaction – Gold: AirTran Airways
- Airlines: Last Mile Leader: LAN
- Hotels: Hotel Room Search Transaction – Gold: Best Western
- Hotels: Last Mile Leader: Best Western
- Online Agents: Flight Search Transaction – Gold: CheapOair
- Online Agents: Hotel Search Transaction – Gold: TripRes.com
- Online Agents: (Airlines & Hotels): Last Mile Leader: HotelGuides.com
- Travel Aggregated (Airlines, Hotels, Online Agents): Mobile Leader: JetBlue
"The 2011 Best of the Web award winners have worked hard all year to ensure that their Web and mobile site performance are differentiators that drive business," said Jonathan Ranger, Gomez Benchmark Practice Director at Compuware. "The 2011 winners have made a commitment to continuous improvement as they evolve their sites to meet customers' needs and expectations and to provide exceptional customer experiences."
The "Best of the Web 2011: Compuware Web and Mobile Performance Awards report can be downloaded at http://ow.ly/8Ozk9 (no registration required)
Gomez Benchmarks are an impartial, quantitative measurement of comparative web and mobile site performance and rank the web and mobile performance of companies across three key metrics:
- Response Time – measures the time elapsed while downloading a page or an entire multistep transaction process.
- Availability – measures the percentage of successfully completed tests out of total test attempts for the measurement period.
- Consistency – measures the standard deviation of the response time of successful tests completed.
Benchmarks are used by organizations to compare and track performance against competitors and market leaders; baseline and track performance over time; and as key indicators of success for business and IT site owners. Gomez publishes hundreds of global web and mobile performance benchmarks based on more than 20 million monthly tests across 3,000 companies in 13 countries and include:
- Home Page Backbone Benchmarks: measure the performance of the website's home page from the Internet Backbone.
- Home Page Last Mile Benchmarks: measure the performance of the home page from the end user's desktop taking into account the real user's connection speed.
- Transaction Benchmarks: measure the performance of a key business process such as ordering a product or making a stock trade.
- Mobile Benchmarks: measure the performance of mobile site's home page on the largest carriers and top devices.
The Gomez platform is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user's browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data center, eliminating blind spots from the First Mile to the Last Mile.
Compuware is recognized as a leader in Gartner Inc.'s "Magic Quadrant for Application Performance Monitoring" report. To view and download a complimentary copy of the report, click here.
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Compuware Corporation
Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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