Mattersight Provides Update on Pilot Activity

CHICAGO, IL--(Marketwire - Feb 15, 2012) - Mattersight Corporation (NASDAQ: MATR) today announced it has converted a pilot of its sales application into a multiyear subscription contract. The estimated value of this contract is in excess of $5 million. In addition, Mattersight announced it has signed two new pilots to date in Q1: one of these pilots is with a new logo customer who is one of the top five mutual fund companies in the United States; the other pilot is for a promise to pay predictive model for an existing financial services customer. Taking into account the conversion of the pilot of the sales application discussed above, Mattersight currently has nine active pilots (up from eight at the end of the fourth quarter) and strong pipeline of new pilot prospects.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.