DETROIT, Feb. 28, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, announced today that Grupo PC Sistemas has selected Compuware Changepoint professional services automation solution to manage the company's growing services arm. Changepoint is expected to be deployed to more than 350 personnel across the company once fully implemented.
PC Sistemas is a leading Brazilian business management solutions firm serving the retail and wholesale marketplace, operating in Belo Horizonte, Goiana, Sao Paulo, Rio de Janeiro, Joinville, Porto Alegre, Fortaleza, Recife and Belem. The company provides software and services to small, medium and large retail and wholesale businesses.
Over the last few years, PC Sistemas has experienced rapid growth, outgrowing its existing and highly customized help desk management system. Recognizing the need for a more mature professional service automation and project portfolio management solution, PC Sistemas began a vendor search to meet this evolving business need. After an extensive review of market vendors including Microsoft, IBM, CA and Compuware, the company selected the Changepoint solution.
Changepoint's newly enhanced resource demand and planning capabilities, and the solution's ability to support Agile project management methodologies and approaches through its Agile Accelerator, were key factors in Compuware's favor.
"We had some very particular requirements for our desired solution including a streamlined user experience. We also wanted to see the solution in action in other customer environments, and Changepoint accommodated us at every step," explained Ezequiel Gouveia Borges, Business Strategy Director at PC Sistemas. "We are very confident in our selection of Changepoint and believe the solution will deliver significant new efficiency to our help desk, project management and resource management teams, which will improve productivity and save headcount."
"The technology services market in Brazil is large and growing, and we are very pleased to welcome PC Sistemas to our customer roster in this key geography," said Lori Ellsworth, Senior Vice President and General Manager of the Compuware Changepoint business unit. "Like many software companies, PC Sistemas has come to recognize the critical importance of services in driving continuous value to customers, in increasing customer consumption of product features and in providing a critical feedback loop to support and product development organizations. Changepoint's flexible solution allows a growing list of customers like PC Sistemas to serve a broad base of users including project managers, services consultants, resource managers and help desk staff."
Compuware Changepoint
Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining focus on effective product decisions and delivery. Changepoint's integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Visit us at http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware Corporation
Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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