DETROIT, May 2, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, announced it will take the stage May 8, 2012, at Technology Services World with its customer, NCR. Ruth Fornell, Vice President, Global Professional Services, NCR Corporation will join Rick Moreau, Director of Field Enablement for Compuware Changepoint to present the story of NCR Corporation's evolution to a services-led, software-driven, hardware-enabled solutions company.
During the presentation titled "Transform Your Services Business to Create a Strategic and Sustainable Footprint with Your Customer," Ruth will discuss the role professional services plays in enabling competitive differentiation while creating a more strategic and sustainable customer footprint. She will also detail how NCR Corporation has realized this vision through global knowledge sharing, establishment of centers of excellence and through organizational transformation facilitated by the services organization's use of Changepoint for Professional Services Automation (PSA).
TSW session attendees will learn how to:
- transform their services business to create a strategic footprint with customers;
- leverage business consultants and technical experts as a critical component of this transformation; and
- incorporate global knowledge sharing and centers of excellence to transform business.
NCR Corporation has been a longtime user of the Changepoint professional services automation (PSA) solution.
"More technology companies are transforming from traditional, product-focused organizations to a service-led model that maps software and hardware technology to the specific needs of business and industry," said Lori Ellsworth, Senior Vice President and General Manager of Compuware's Changepoint business unit. "This is precisely the transformation that has taken place at NCR Corporation, facilitated by Changepoint for PSA. So many companies are on the brink of change, and we think the TSW audience has a great opportunity to learn from the real-world experiences of a global leader such as NCR Corporation."
| What: | Compuware Changepoint at TSIA's Technology Services World |
| When: | May 7-9, 2012 |
| Where: | Santa Clara, CA |
| Presentation Time: | NCR/Changepoint Customer Case Study Session: Tuesday, May, 8 from 11 a.m. to 12 p.m. |
| Conference Information: | www.tsia.com |
Compuware Changepoint
Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint's integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Visit us http://www.compuware.com/changepoint or tune into our blog at http://www.changepoint-blog.net
Compuware Corporation
Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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