Compuware Simplifies Complexity at the Edge for Web, Mobile, Streaming and Cloud Applications With New Gomez APM SaaS Release

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Compuware Gomez® SaaS Release Delivers New Mobile WebKit and User Experience Performance Indexing Capabilities Providing Unparalleled Insight Into End-User Experience

DETROIT, Sept. 28, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced a new release of the Compuware APM®, Gomez software-as-a-service (SaaS) solution. This new release further simplifies application performance management (APM) at the edge of the internet for web, mobile, streaming and cloud applications, enabling organizations to optimize end-user experience and improve business results.

With the new Compuware Gomez® 2012 Release, Compuware continues to tame complexity at the edge with an easy to deploy SaaS APM solution that ensures rapid ROI. Gomez provides the broadest and deepest 24x7 visibility into end-user experience and unparalleled diagnostics to help find and resolve problems fast, optimize end-user experience and maximize business results.

New capabilities include:

Industry's Most Comprehensive Mobile WebKit Support

The new Gomez Mobile WebKit's mobile browser agent and test script recorder provides the most accurate representation of end users' mobile web experiences by supporting the very latest mobile technologies. Now organizations can deliver cutting-edge experiences while ensuring optimal mobile web application performance and availability. The new WebKit based browser agent and recorder supports:

  • the latest HTML5 and JavaScript frameworks;
  • custom, user-defined and node-based locations to simulate end-users' geographies and deliver tailored content based on location;
  • touch events including tap, swipe and span; and
  • switch orientation, enabling organizations to rotate and change the orientation of the simulated device.

Enhanced Gomez User Experience Management (UEM)

Compuware Gomez® UEM provides the most comprehensive insight into the end-user experience:

  • New Gomez UEM Industry Index: enables customers to baseline and compare their actual users' performance and behavior with industry averages. The industry index is visualized in Gomez UEM's user satisfaction map with drill-down comparisons by region, state and city, and for all browsers, devices and operating systems. For each dimension performance metrics are correlated with user behavior, satisfaction and business metrics (i.e., conversion and abandonment rates), providing a unique and strategic way to prioritize and target performance optimization.
  • New Automatic Tag Injection: now available with Gomez UEM for web and mobile pages through the integration with the Compuware dynaTrace® server plug-in. This gives organizations more options and flexibility in how they deploy Gomez UEM tags. Additionally, the dynaTrace server plug-in provides more granular server diagnostics to quickly isolate the root cause of application performance problems.

Gomez Synthetic Streaming now offers rate-limited profiles for non-adaptive streams.

New IPv6 Support for Gomez Synthetic Monitoring—Private Last Mile

This new IPv6 support gives organizations the ability proactively test application performance and the end-user experience impact of IPv6 from dedicated machines located anywhere inside or outside their network.

"Increasing complexity at the edge of the internet is making it more and more difficult to deliver great user experiences at a time when end-user expectations are rising", said Jeff Loeb, Global Marketing Vice President of Compuware's APM business unit. "The new Gomez release provides our customers with a new generation APM system that makes it easier than ever to manage Web, mobile and streaming applications from the end user's perspective."

Compuware APM® is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.

With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.

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Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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Press Contact
Kayla Siefker, Senior Public Relations Manager,
Compuware APM Business Unit,
, 313-227-1402
Jackie Lucas, Warner Communications, 978-526-1960,


For Sales and Marketing Information
Compuware Corporation, One Campus Martius,
Detroit, MI 48226, 800-521-9353,
http://www.compuware.com