NEW YORK, Dec. 3, 2012 (GLOBE NEWSWIRE) -- Continental Stock Transfer & Trust Company, based in New York City, announced today that it has just been named again as the winner of the prestigious Talon Award for 2012 presented by Stockholder Consulting Services, Inc. ("SCS") in connection with its annual industry-wide customer satisfaction and performance survey of stock transfer agents throughout the United States and Canada. This is the stock transfer industry's only industry-wide performance survey, and Continental not only received the highest score in its tier of midsize agents, but Continental also finished 1st overall among all agents surveyed nationwide. Continental's customer satisfaction composite score of 4.83 out of 5 is the highest score achieved by any agent over the past 5 years. This is the third year in a row in which Continental was rated #1 overall.
In accepting the award, Steven Nelson, President and Chairman of Continental, indicated: "We are extremely proud to have earned this award once again, and we wish to thank our many loyal customers throughout the country and abroad for their business, their trust and their support. Clearly our unique commitment to cutting edge technologies, coupled with tailored, personalized service has provided the springboard for our success here. We are most gratified to have scored a perfect 100% in the SCS Customer Recommendation Index, measuring customers that would recommend our services to others. Perfection is what we all strive for, and this is a major accomplishment. So too is the fact that we ranked #1 in every technology based category -- far surpassing the technology scores of even the largest agents."
For the past 9 years SCS's industry-wide surveys have found Continental to be the lowest priced major agent in the United States. Now, Continental, in winning the 2012 Talon Award, has once again been recognized as the overall top rated agent in the stock transfer industry as well.
Continental is the 4th largest agent in the United States, handling more than 1100 public issues, aggregating more than 2.5 million shareholders.
For additional information, contact Steven Nelson, President and Chairman, Continental Stock Transfer & Trust Company, 17 Battery Place, 8th Floor, New York, NY 10004, (212) 845-3201.