MIAMI and ATLANTA, March 4, 2013 (GLOBE NEWSWIRE) -- Atlanta-based Digital Assent today announced the launch of ReviewCatcherTM, the healthcare industry's first in-office solution for capturing electronic ratings and reviews from patients. Attendees of the 2013 American Academy of Dermatology (AAD) conference in Miami are the first to experience ReviewCatcher, the newest product offered by the fast-growing healthcare media and marketing company. ReviewCatcher helps physicians grow their online reputation and attract new patients.
Digital Assent is best known for its PatientPad® solution - a tablet-based practice marketing and patient engagement solution that is transforming the patient experience at doctors' offices throughout the United States. ReviewCatcher is an innovative solution to a previously difficult-to-address problem. It is available as a standalone solution or as an add-on service to the PatientPad system.
"We developed ReviewCatcher in direct response to requests from our physician customers," said Andrew Ibbotson, founder and CEO of Digital Assent. "Every physician we work with is concerned about their online reputation, but they feel powerless in their ability to protect and proactively grow their online reputation."
"After speaking with a number of our physician customers about their concerns, we realized that we were in the perfect position to address this issue," said CTO and co-founder Tim Collins. "PatientPad is used by patients throughout the patient visit. By creating an easy-to-use review capture solution for the PatientPad, we enable physicians to privately capture feedback from patients before they leave the office."
"In addition to collecting positive reviews from satisfied patients, another major benefit of capturing real-time feedback from patients is that it gives office administrators the opportunity to resolve issues immediately, before the patient has the chance to post a negative review online," commented Ed Zunzunegui, vice president of customer support for Digital Assent.
ReviewCatcher provides a simple user interface that lets patients quickly leave a 1 to 5-star rating and brief review. All patient reviews are delivered to designated office staff in real-time and selected testimonials can be automatically displayed on the office's PatientPads and practice website to help promote those services.
In order to help physicians grow their online reputation, the ReviewCatcher system can be configured to send patients a confirmation email thanking them for their feedback and encouraging them to share their review on popular ratings websites like Yelp, Yahoo! Local, Google+, Citysearch, Healthgrades, Vitals and RealSelf. Since the review has already been written, it takes very little effort for patients to share their review online.
To learn more about ReviewCatcher, please visit http://www.GetReviewCatcher.com.
About Digital Assent
Digital Assent is a healthcare media and marketing company that helps physicians and brands more effectively engage patients at the point of care. The company's award-winning PatientPad® technology is transforming the patient experience at doctor's offices throughout the United States. Upon arrival, each patient is given their own PatientPad® tablet to check-in for their appointment. Patients then hold on to the PatientPad® to learn more about their visit, explore relevant health information and share their feedback before they leave. Digital Assent's rapidly growing PatientPad® Network now spans every major metropolitan market in the country. For more information about Digital Assent, please visit www.DigitalAssent.com.
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