Transcom signs €5.3m agreement releasing it from any further liabilities with respect to its former French subsidiary

Luxembourg, 28 August 2013 – Transcom has now agreed on the final terms and
conditions upon which it will be released from any further liabilities with
respect to the liquidation of its former French subsidiary. The cost of the
agreement is fully covered by the provision booked in Q1 2013. The negative cash
flow effect for Transcom – which impacted Q2 2013 results – amounts to €5.3
million.

Transcom WorldWide (France) S.A.S. has been excluded from consolidation in
Transcom WorldWide S.A.’s Group accounts since March 1, 2013. In 2012, Transcom
WorldWide (France) S.A.S. reported revenues amounting to €6.4 million, an
operating loss of €5.4 million, and a negative cash flow of €12.5 million.

“I am very pleased that we have finally been able to conclude this agreement.
Stopping the losses from our former French subsidiary has been a top priority
for Transcom, and this agreement signifies the conclusion of our efforts. While
Transcom no longer has any operations in France, we will continue to offer
French-language services to our clients, from our near shore centers in Europe
and North Africa”, commented Johan Eriksson, President and CEO of Transcom.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.