CHICAGO, IL--(Marketwired - Dec 17, 2013) - Mattersight Corporation (
Mattersight's patented methods and systems automatically analyze unstructured voice and text interactions, creating hundreds of new data attributes on human behavior on every interaction. Combining Mattersight's innovative technology with a strong competency and expertise in managing big data, every day Mattersight captures and creates over 70 trillion data attributes, applies over 8 million algorithms, executes over 250 billion computations, and processes over 350 TB of data.
To learn more about Mattersight, please visit www.mattersight.com.
About Mattersight
Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. See What Matters™ by visiting www.mattersight.com.
Contact Information:
Contact
David Gustafson
Executive Vice President of Products and Marketing
847.582.7016
David.gustafson@mattersight.com