Mitel Expands to #1 Market Share in Canada for Business Communications

Sharpened Customer Focus Pushes Mitel to the Top in Home Country


OTTAWA, Dec. 18, 2013 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW) has taken the #1 market lead for business communications (PBX/IP PBX) in Canada for the third quarter of 2013. According to independent analyst firm MZA Ltd., Mitel has jumped to a 33 percent share of the IP extensions market in Canada. This market growth parallels Mitel's sharpened focus on its customers and partners.

"We see a clear trend in recent quarters with Mitel steadily growing its business in Canada to nearly a third of the entire market in Q3 of this year. The data shows Mitel quickly gaining ground and taking share from its competitors," said Tim Gelardi, Senior Analyst at MZA Ltd.

The market data reflects Mitel's renewed momentum in Canada, driven by the leadership of Tom Lang, Vice President of Canadian markets at Mitel. Mitel continues to build tighter collaboration with its channel partners to drive market share and industry-leading customer satisfaction. Those partners are winning in more markets and closing larger deals, contributing greatly to Mitel's growth in Canada.

Mitel has added several new strategic business relationships in Canada, including a partnership with Canada-based RackForce to deliver cloud-based business communications solutions that are powered by Mitel.

"Canada is a top priority and we are committed to working together with our partners to increase our already strong business and customer satisfaction. Through technology leadership and by putting customers first, we will continue to expand our business," said Lang. "And we are starting to see a growing appreciation and preference for Canadian solutions. Given Mitel's best-in-class solutions, more and more customers like working with a homegrown team that has extensive resources in their own backyard."

About Mitel

Mitel® (Nasdaq:MITL) (TSX:MNW) is a global provider of unified communications and collaboration (UCC) software, solutions and services that enable organizations to conduct business anywhere, over any medium with the device of their choice. Through a single cloud-ready software stream, Mitel's Freedom architecture provides customers in over 100 countries the flexibility and simplicity needed to support today's dynamic work environment. For more information visit www.mitel.com.

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