HOUSTON, Dec. 18, 2013 (GLOBE NEWSWIRE) -- A new Ovum report spotlights how News UK successfully implemented BMC Remedyforce -- a market-leading IT Service Management (ITSM) solution -- to improve response times, first-line resolution rates and customer satisfaction levels, all while considerably reducing their IT costs.
Click to read the full Ovum report.
News UK, a division of the global media company News Corp, publishes a number of the UK's leading newspapers - The Sun, The Times and Sunday Times - along with corresponding websites and mobile apps.
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