IRVING, Texas, Jan. 9, 2014 (GLOBE NEWSWIRE) -- Expansion at New Leaf Service Contracts, LLC, an Irving, Texas-based third-party administration company, is driving the move to new and larger quarters. The company's new state-of-the-art facility is located at 909 Lake Carolyn Parkway, Suite 900, Irving, Texas 75039. Run by industry veterans Sean M. Hicks and Richard F. (Rick) Gavino, New Leaf's dealer centric approach to the service contract industry has seen New Leaf triple its business in 2013.
With more than 50 years of combined executive experience in the retail consumer electronics and extended service contract industries, Hicks and Gavino offer a dealer-centric sales and marketing formula built around customized service contract programs that provides retailers, E-tailers, wholesalers and manufacturers with an unprecedented level of service and profit.
"New Leaf's formula is working well and we are expanding so fast, that we've outgrown our offices in less than three years," notes CEO Sean Hicks. "Our clients get the services they need while New Leaf's customized service contract programs help them build a strong following within their own customer base. As an administrator that understands our client's marketing and customer strategy, New Leaf's technology solutions places dealers -- regardless of size -- on a level playing field with their competitors."
Offering a number of service contract coverage programs from multiple underwriters, New Leaf provides protection for a wide variety of products including: appliances, consumer electronics, fitness equipment, furniture, home & garden equipment, jewelry, medical, musical instruments, telecommunications, water and sewer, optics & eyewear, LED lighting & signage and power tools.
"The variety of service contract programs combined with the administrative and marketing services that New Leaf offers, gives clients an unmatched level of support," said president and COO, Rick Gavino. "We manage the entire warranty process for our clients, while providing call center services, service network management, claims processing, full data analytics and reporting."
Beside the firm's warranty services, New Leaf takes the traditional 30-90 day labor warranty provided by repair shops and extends it by 1-2 years, which generates additional profits and customer loyalty. New Leaf also offers an optional customer retention marketing program, training development and implementation, service center operations, call center management services, software selection and marketing design and development.
To complement these turn-key programs to such a large and diverse market of independent retailers, New Leaf developed an advanced service contract administration platform that provides seamless support to all clients.
"Contributing to New Leaf's growth is the ease of use and flexibility our technology offers the client," said Hicks. "New Leaf can accommodate our clients with sophisticated computerized systems to retailers that enter information manually regardless of the type of POS transaction. Additionally, we provide our clients' customers with a full suite of self-service tools that few in the market have today."
Empowered clients drive business Hicks believes, and by improving this dynamic, New Leaf has continued to aggressively expand. For additional information on New Leaf Service Contracts, contact Sean Hicks at 972-573-1268 or firstname.lastname@example.org.
About New Leaf Service Contracts, LLC :
Based in Irving, Texas, New Leaf partners with A-rated insurance carriers to administer and market service contracts to consumers throughout the U.S. on a wide range of consumer products. For more information, visit www.newleafsc.net.
Rick Gavino Virginia Stuart President and Chief Operating Officer Vice President New Leaf Service Contracts, LLC Vista Communications 972-573-1266 214-673-1683