Transcom reaches agreement with current lenders for EUR 103.8m revolving credit facility, replacing its existing facility

Luxembourg, 24 January 2014 – Transcom today announced that the company has
successfully renegotiated its existing Revolving Credit Facility, which was due
to expire in October 2014. An agreement, coming into effect on January 29, 2014,
has been reached with all existing lenders – SEB, DNB, and Handelsbanken – to
implement a new, €103.8 million three-year facility to replace the existing one.
This agreement will provide the Group with increased financial flexibility.

The new facility is composed of a €40.0 million term loan with partial
amortization starting in 2015, as well as a €55.0 million multicurrency
revolving credit facility, and an €8.8 million short-term facility.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.