Transcom to record EUR 21.1m goodwill impairment charge in Q4 2013

| Source: Transcom WorldWide S.A.
Luxembourg, 3 February 2014 – After finalizing the impairment test for 2013,
Transcom has decided to record a €21.1 million non-cash goodwill impairment
charge related to the Credit Management Services (CMS) business unit. The charge
will be recorded in Transcom’s fourth quarter 2013 consolidated financial
statements. Following this impairment charge, Transcom’s total goodwill carrying
value will amount to €111.1 million. Out of this amount, €21.9 million is
allocated to the CMS business unit.

The impairment is a non-recurring, non-cash charge to earnings. It will not
affect Transcom’s liquidity, cash flow or bank covenants, or have any impact on
future operations. The charges are based on long-term assessments, and not
specifically related to the short-term performance of the business unit.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.