COLUMBUS, Ohio, April 1, 2014 (GLOBE NEWSWIRE) -- As a health system that recently received the prestigious national John M. Eisenberg Patient Safety & Quality award, Vidant Health knows the importance of innovative, proactive approaches to quality healthcare.
In a partnership with Language Access Network (LAN), Vidant Health helps assure language barriers between patients and their healthcare providers won't hinder the diagnoses they are presented and the care they receive. LAN's state-of-the-art Video Remote Interpreting platform, Martti ™ (My Accessible Real-Time Trusted Interpreter) connects medical professionals and Limited English Proficient and Deaf and Hard-of-Hearing patients with interpreters of over 210 languages, including American Sign Language.
"Being able to simply touch the Martti screen and have immediate live access to highly skilled medical interpreters, in such a wide array of languages, helps ensure patients are involved in their own care from the very beginning," said Tamara Hower Williams, Vidant Health's Language Services Director. "We believe that is vital in achieving the best patient experience."
LAN interpreters are located in its five dedicated language centers across the country and are available 24 hours a day/365 days per year via its own HIPAA-compliant secured network. LAN partners with some of the largest healthcare systems in the country to provide immediate, reliable, compliant video remote interpreting services. "Breaking down barriers of communication in healthcare is critical in achieving more accurate and timely diagnoses and treatments which, in turn, lead directly to improved patient and provider satisfaction," explains James Edwards, LAN's CEO.
About Language Access Network, LLC
Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications, providing video remote interpretation (VRI) services to hospitals and other medical venues nationwide. Physician owned and solely focused on healthcare, the company has unique insight into how to drive better outcomes, improve patient satisfaction and be a true partner to its client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patients, LAN provides its rapidly growing client base of over 350 medical facilities with 24/7/365 access to the highest quality & trained interpreters available via its centralized video language centers.
About Vidant Health
Vidant Health, a mission-driven, not-for-profit corporation, owns, leases or has a majority membership interest in nine eastern North Carolina hospitals. The health system includes Vidant Beaufort Hospital, Vidant Bertie Hospital, Vidant Chowan Hospital, Vidant Duplin Hospital, Vidant Edgecombe Hospital, The Outer Banks Hospital, Vidant Medical Center, Vidant Pungo Hospital, Vidant Roanoke-Chowan Hospital, Vidant Home Health and Hospice; Vidant Wellness Centers and physician practices, and is affiliated with the Brody School of Medicine at East Carolina University.
www.vidanthealth.com.