BMC Shares Feedback From Remedy Customers

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| Source: BMC Software, Inc.

HOUSTON, April 4, 2014 (GLOBE NEWSWIRE) -- BMC Software shares customer feedback on IT industry trends and the BMC Remedy experience. Feedback from customers and prospects play a key role in shaping the direction of BMC for the New IT.

Thought Leadership

BMC Remedy Customers Speak Out!

BMC partnered with market research experts TechValidate to survey a cross-section of BMC Remedy customers. This is part one of a three part discussion on the topic. This first post and infographic focus on industry trends, but future blogs will discuss how customers are using BMC products and what they're saying about them.

https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2014/03/11/remedy-customers-speak--survey-says-part-1-of-3

Infographic
http://media.cms.bmc.com/documents/RF_infographic_031014.pdf

Got (big) customer data? What are you doing to make the most of it?

You know a lot about your customers. You might not know everything, but you know a lot. Regardless of whether they are internal customers or external customers, more likely than not, you have a lot of data, big data, about them. As you strategize about how to retain customers consider the following questions…

https://communities.bmc.com/community/bsm_initiatives/itsm/blog/2014/03/13/got-big-customer-data-what-are-you-doing-to-make-the-most-of-it

Partner News

NEC Partners with BMC Software to Expand IT Operations and Cloud Management Portfolio

NEC Corporation, a leader in the integration of IT and network technologies, announced an agreement with BMC Software to join its global Technology Alliance Partner (TAP) program and to integrate software from BMC Remedy, BladeLogic and Atrium product lines into the NEC management portfolio.

http://www.nec.com/en/press/201403/global_20140328_01.html

What People are Saying

NEC, BMC Software partner to expand cloud management portfolio

Staff, Asia Cloud Forum

http://cw.com.hk/news/nec-bmc-software-partner-expand-cloud-mgmt-portfolio

NEC partners with BMC Software to expand IT operations and cloud management portfolio

Staff, CIOL

http://www.ciol.com/ciol/news/212038/nec-partners-bmc-software-expand-it-operations-cloud-management-portfolio

NEC partners with BMC Software on cloud management

Staff, Database Trends and Applications

http://www.dbta.com/Editorial/News-Flashes/NEC-Partners-With-BMC-Software-on-Cloud-Management-96025.aspx

Software that takes a social media approach to solving IT problems

Staff, NAPSI

http://www.napsnet.com/articles/70294.html

Also posted on: Imperial Valley News, SoCal News Flash, San Diego Newscape, Yuma News Now

NEC, BMC partner on IT operations, cloud management services

Staff Writer, Telecompaper

http://www.telecompaper.com/news/nec-bmc-partner-on-it-operations-cloud-management-services--1004762

BMC Software. IT Innovation Drives Business Transformation.

BMC Software delivers innovative IT management solutions that have enabled more than 15,000 customers worldwide to leverage complex technology to drive extraordinary business performance. BMC does this by helping companies understand how they can place technology at the forefront of business transformation to improve delivery and consumption of digital services, increase operational agility and vastly exceed previous infrastructure capabilities, from mainframe to cloud to mobile.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © Copyright 2013 BMC Software, Inc.

Editorial contacts:
Ann Duhon
BMC Software
+1 713 918 3201
+1 713 562 8817