SCOTTSDALE, Ariz., Sept. 23, 2014 (GLOBE NEWSWIRE) -- via PRWEB - "In some cases, you can be the biggest threat to your online reputation," says JW Maxx Solutions founder and CEO Walter Halicki, "If you do not monitor your own conduct, you may be making mistakes that are damaging the way that you look online."
One of the biggest tragedies in the world of online reputation management is when a person who has a damaged reputation has done it to themselves. Individuals can be threats to their online landscapes when they do not know how to conduct themselves online. To help individuals and businesses out there avoid having this problem, JW Maxx Solutions reveals these common mistakes that should be avoided at all costs.
1. Ignoring customers: When customers have questions, concerns, or even complaints, ignoring them is a terrible thing to do. They need to know that they are dealing with someone who cares about their needs, so it is important to respond to them quickly and appropriately. Even those who have problems with the company can be acknowledged with an apology and reassured that the company is working to fix the problems that are at hand.
2. Fighting with negative commenters: The Scottsdale reputation management experts know that most businesses will get negative feedback at some point. One of the biggest mistakes that anyone can make in this situation is fighting back and being rude or inappropriate. This shows other customers that they are hot tempered and cannot properly manage their emotions. Those who want to be respected by their clients must learn how to handle these types of situations without making themselves look bad.
3. Ignoring their standing: When someone does not know how they currently look online, they cannot possibly fix their standing. Each and every person who is concerned about their reputation has to monitor it actively or have someone trusted monitoring it for them. This is the only way to develop and maintain a proper strategy when it comes to online reputation management.
Using these tips will help individuals avoid the mistakes that will get their reputation off on a bad road. This is a great first step to improving an online image. However, Internet reputation management can be a full-time job and sometimes it is better to leave it to the experts. JW Maxx Solutions is one of the leading reputation management firms in the industry with years of experience, and an A accreditation form the BBB. It has a number of tools that it can help individuals and businesses alike with their online presence. For more information visit http://jwmaxxsolutions.com/.
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