Autobytel Dealer Awards Program Honors Exceptional Dealers for Outstanding Internet Lead Management and Customer Service Standards.
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IRVINE, Ca., Oct. 2, 2014 (GLOBE NEWSWIRE) -- Autobytel Inc. (Nasdaq:ABTL), pioneer of the automotive Internet and the company dedicated to connecting automotive consumers with dealers, has named Linda Ly, Internet Director at Norm Reeves Honda Superstore in Cerritos, California, the Autobytel Dealer of the Month for August 2014.
The company's Dealer Awards Program honors exceptional #ABTLDealerStars who employ the highest standards in customer service and Internet automotive retail sales and lead management processes. The Autobytel 2014 Dealer of the Year Award is slated to be announced in January 2015 at the NADA Convention & Expo in San Francisco – when Autobytel officially celebrates its 20th Anniversary – with the crowning dealer chosen from this year's pool of monthly winners.
Linda joins Eric Wass of Heuberger Motors in Colorado Springs, Colorado; Jackie Parker of Patriot Subaru in Saco, Maine; Chad Bravender of Larry H. Miller Honda in Boise, Idaho; John Walters of Lexus of Naperville in Naperville, Illinois; Frank Carrasquillo of Mercedes-Benz in Naples, Florida; and Chris Baughman of Sunset Honda in San Luis Obispo, California – who were named earlier 2014 Autobytel Dealer of the Month winners – in that pool of candidates.
"Linda and her team focus on teamwork, rapid response times, and 90-day follow up," said Jeff Coats, President and CEO of Autobytel Inc. "This approach has been extremely successful for them, enabling Norm Reeves Honda Superstore to become the number one Honda dealership in the world. They epitomize what it means to be an exceptional Autobytel dealer and we're pleased to give them this award."
Each month, Autobytel's sales and dealer operations teams evaluate prospective candidates from a competitive field of thousands of automotive retailers in the Autobytel network, with a monthly winner selected based on key online automotive best practices. The company launched its Dealer Awards Program at the beginning of 2013, honoring monthly winners throughout the year and in markets throughout the U.S.
Criteria evaluated for the Autobytel Dealer Awards Program include conversion rates, lead management processes, customer service principles, customer and brand retention analytics and Internet department practices, among others.
"Teamwork is very important," said Ly. "Our Internet managers are happy to assist each other in taking care of our guests. We also excel at marketing and good phone skills here. You can't just be an Internet savvy person. You have to be experienced at sales and you have to have a good process in place."
Ly says that Autobytel has a great reputation in the industry which ultimately helps sales at her dealership.
"It is wonderful to have our hard work recognized by Autobytel," said Ly. "A lot of our customers come to our website, but many visit third party websites like Autobytel for information and reviews, which ultimately helps us."
Norm Reeves Honda Superstore, located in Cerritos, California, is the number one Honda dealership in the world. It is a single brand, new and pre-owned Honda store servicing customers locally in Orange County and Los Angeles, as well as customers as far south as San Diego and as far north as Bakersfield.
Autobytel consistently ranks as a top quality Internet lead provider, with the company's internally-generated leads converting at approximately three times the rate of the estimated industry average. It was named Top Rated New Car Leads in 2013 by DrivingSales; a finalist of the 2013 DrivingSales Most Valuable Insight Award; both a Power 250 Company and a Major Player in the Used Car Industry by Auto Remarketing Magazine; and # 1 Dealers' Choice Awards in 2012 by Auto Dealer Monthly.
For more information about the Autobytel Dealer Awards program, visit the Dealer Corner at http://dealer.autobytel.com/. To learn more about the August 2014 Autobytel Dealer of the Month, Linda Ly, visit http://dealer.autobytel.com/dealer-corner/autobytel-dealer-spotlight-linda-ly-norm-reeves-honda/.
Visit http://dealer.autobytel.com/auto-dealer-lead-products/ to learn about the company's leading automotive information and products and services. Follow us on Facebook, Twitter, Google+, and YouTube to stay connected to our latest news.
About Autobytel Inc.
Autobytel Inc. provides high-quality consumer leads and associated marketing services to automotive dealers and manufacturers throughout the United States and offers consumers robust and original online automotive content to help them make informed car-buying decisions. The company pioneered the automotive internet in 1995 with its flagship website www.autobytel.com and has since helped tens of millions of automotive consumers research vehicles; connected thousands of dealers nationwide with motivated car buyers; and helped every major automaker market its brand online.
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