Applied Epic to Support Expansion and Mobile Workforce for M3 Insurance

Integration of Applied CSR24 enables agency to expand client visibility into insurance information and meet demand for multichannel engagement


UNIVERSITY PARK, Ill., Oct. 16, 2014 (GLOBE NEWSWIRE) -- Applied Systems today announced that M3 Insurance, a 2014 IIABA Best Practices Agency, has implemented Applied Epic, the fastest growing agency management system, to support growth and mobility. M3 also leverages Applied CSR24 to meet today's insurance client demand for anytime, anywhere access to information by offering its policyholders 24/7 online self-service, enabling the agency to increase client satisfaction and retention.

Applied Epic delivers the most technologically advanced software for agencies and brokerages to grow faster and more profitably in today's changing insurance marketplace. Applied Epic provides agencies and brokerages a single, integrated platform to manage customer relationships, policy administration and financial accounting processes more efficiently across an agency or brokerage. Agencies and brokerages leverage the power of Applied Epic for a comprehensive view of client information and internal operations, enabling users to make more informed decisions and capitalize quickly on new opportunities.
 
"Technology is changing our industry and shaping this new era of the mobile employee, requiring greater business agility to meet client demand for real-time access to insurance information away from the office," said Mike Moore, executive vice president of Insurance Operations, M3 Insurance. "Together, Applied Epic and Applied CSR24 will provide the flexibility to expand our business, as well as deliver timely access to insurance information for both clients and staff, increasing our company's productivity to focus more time on servicing clients and securing new business."
 
Applied CSR24, the leading online client self-service software, enables agencies and brokerages to provide 24/7 access to insurance policy information, claims filing and processing, and insurance documents through a custom branded client webpage accessible on a computer, tablet or smartphone. Applied CSR24 seamlessly integrates with agency and brokerage management systems, reducing manual administrative tasks and allowing agents and brokers to devote more time to serving customers and securing new business. By providing greater flexibility and servicing options, agencies and brokerages can increase client satisfaction, build client loyalty, and deliver a more competitive business proposition.
 
"Today's insurance consumer is more mobile and digitally connected, requiring agencies to leverage the latest technology to increase client service and drive business growth," said Reid French, chief executive officer, Applied Systems. "With Applied technology, M3 Insurance will have the agility to expand their business and deliver online access to critical information, enabling them to be more mobile and provide a connected experience for their clients."
 
About Applied Systems
Applied Systems is a leading provider of software that powers the business of insurance. Applied is recognized as a pioneer in agency and brokerage management systems and data exchange between agencies, brokers, carriers and their clients. Automating the insurance lifecycle for more than 140,000 insurance professionals, 12,000 agencies and brokerages, and 350 carriers worldwide, Applied enables millions of people around the world to safeguard and protect what matters most.
 
About M3 Insurance
M3 Insurance offers insight, advice and strategies to help clients manage risk, purchase insurance and provide employee benefits. We are committed to being experts in both the products we represents and the industries we serves. Our people advance M3's competitive advantage in the marketplace, and our focus on community builds better places to live and work. M3 is consistently ranked a top 100 broker in America.


            

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