Utilization of Language Access Network's Martti™ Video Medical Interpreting removes language barriers for patients, providers
COLUMBUS, Ohio, Nov. 25, 2014 (GLOBE NEWSWIRE) -- As a health system that recently achieved the honor of having the most Beacon award-winning units in the country, Virginia Commonwealth University Medical Center knows what it takes to provide the highest quality of care to its patients. This begins by ensuring the channels of communication between patients and healthcare providers are always open and effective, even when they do not speak the same language.
Immediate access to quality communication between patients and caregivers is paramount in obtaining the best care. In partnership with Language Access Network (LAN), VCU Medical Center utilizes Martti™ (My Accessible Real-Time Trusted Interpreter) to provide state-of-the-art Video Medical Interpreting to its Limited English Proficient and Deaf and Hard of Hearing patients at the touch of a button, 24 hours a day, 365 days per year. The Martti devices provide instant access, via two-way video, to LAN's medically trained interpreters in more than 210 languages, including American Sign Language. Focused strictly on medical interpretations, LAN interpreters are located in its dedicated language centers throughout the country and connect to patients and providers through its dedicated, HIPAA-compliant, secure network. In addition, the lightweight design of the wireless device makes it portable and able to be carried or rolled on a stand to follow a patient throughout an encounter.
"As a physician-owned company, we know firsthand that delays in communication can lead to devastating outcomes. With the diversity of patient populations throughout the country growing rapidly, prompt access to the vast number of languages LAN offers is key in ensuring the best care," explained LAN's COO, Andrew Panos.
About Language Access Network, LLC
Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications. LAN provides Video Medical Interpretation (VMI) services to more than 350 hospitals and other medical venues nationwide. As a physician owned company, solely focused on healthcare, LAN has unique insight into driving better outcomes, improving patient satisfaction and being a true partner to client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patients, LAN provides its rapidly growing client base with 24/7/365 access to the highest quality, medically trained interpreters available via its centralized video language centers.