Paris, January 8, 2015 - Cegedim Strategic Data (CSD), a leading provider of healthcare market research, has released result highlights from its Global Promotion Audits regarding the percentage of healthcare professionals' (HCPs) traditional [1] versus digital [2] interactions and their impact on prescriptions.
This analysis was conducted using data from CSD's Global Promotion Database. Data is collected from syndicated promotion audit panels for each country - Top 5 Europe [3], USA, Japan, Brazil, Russia, China, Belgium, Canada and Poland. The study includes physicians from primary and secondary care disciplines and the results are based on 12-month projected data on MAT Q3 2014.
Result highlights - Digital Penetration
Traditional channels remain the dominant form of HCP interaction for the countries analyzed. Penetration of digital channels varies among the 13 countries studied and ranges from 34% in Japan to 1% in China. Emailing is the predominant digital channel in 11 of the 13 countries analysed. The exceptions are Japan and China where online automated detailing represents the main digital channel.
Impact on Prescriptions
Country level analysis reveals that digital channels have the most positive impact on Rx intention in Canada where 55.6% of digital interactions lead HCPs in that country to indicate a positive intention to start prescribing or increase prescribing of the promoted brand. Meanwhile, France sees the least impact with only 17.1 % of digital interactions leading to positive Rx intent.
Overall, at the country level, traditional channels generally have a greater positive impact on Rx intention when compared to digital channels.
Christopher Wooden, Vice President, CSD Global Promotion Audits commented on the findings: "Marketers are under pressure to leverage the use of digital channels but still face head winds in terms of technology and culture - both internal and on the customer side. These study results validate assumptions that personal selling remains the superior means of influencing prescription behaviour."
Regarding the penetration of digital channel use, Wooden observes: "Japan has led the way in the use of digital but, very notably, this has not been in the context of significant sales force cuts. In contrast, there is a sense of urgency in many mature markets due to resource limitations - and this is spurring digital development, accompanied by inevitable trial and error."
| About Cegedim Strategic Data: | Cegedim Strategic Data (CSD) is a leading market research company dedicated to the healthcare industry and operating worldwide. With over 40 years' experience in the pharmaceutical industry, Cegedim Strategic Data offers a comprehensive range of market research services and solutions to its customers, which include more than 50 global and 500 local pharmaceutical companies. CSD integrates primary and secondary analyses with its medical expertise to meet its customer's research needs. To learn more, please visit our website: www.cegedimstrategicdata.com and follow Cegedim Strategic Data on Twitter @CSDCegedim. | ||
| About Cegedim: | Founded in 1969, Cegedim is a global technology and services company specializing in the healthcare field. Cegedim supplies services, technological tools, specialized software, data flow management services and databases. Its offerings are targeted notably at healthcare industries, life sciences companies, healthcare professionals and insurance companies. The world leader in life sciences CRM, Cegedim is also one of the leading suppliers of strategic healthcare industry data. Cegedim employs 8,000 people in more than 80 countries and generated revenue of €902 million in 2013. Cegedim SA is listed in Paris (EURONEXT: CGM). To learn more, please visit: www.cegedim.com and follow Cegedim on Twitter: @CegedimGroup. | ||
| Contacts: | Pauline FAHEY Cegedim Strategic Data Marketing and Communications Tel.: +33 (0)1 49 09 83 87 pauline.fahey@cegedim.com | Aude BALLEYDIER Cegedim Media Relations Tel.: +33 (0)1 49 09 68 81 aude.balleydier@cegedim.com | Guillaume DE CHAMISSO PRPA Agency Press Officer Tel.: +33 (0)1 77 35 60 99 guillaume.dechamisso@prpa.fr |
[1] Traditional Contacts: Face-to-face & telephone detailing, on-site meetings & events, postal mailings
[2] Digital Contacts: Remote automated Detailing, Remote Live Detailing, Webinar Meeting (pre-recorded), Webcast Meeting (live), e-mailing.
[3] Top 5 Europe: France, Italy, Germany, UK, Spain
