WATERLOO, Ontario, March 9, 2015 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that PNE Corporation, Canada's leading propane distributor, has improved customer service and achieved significant performance efficiencies while supporting rapid growth through centralization of delivery operations with Descartes Route Planner™ On-demand.
"Due to the rapid growth of our propane exchange program, we needed a more centralized, systematic method to provide customers with timely, reliable information about delivery options and status updates related to on-demand orders," said Yann Baillargeon, Vice President at PNE. "With Descartes Route Planner On-demand, our dispatchers now have real-time visibility of the daily routes automatically planned for each driver. The system lets them see the status of deliveries and manage customer expectations when new orders are received or unexpected issues arise. As a result, we've improved customer satisfaction and realized operational efficiencies that reduced our unit cost by 10%."
Descartes Route Planner On-demand is a comprehensive, cloud-based delivery route planning, execution and mobile solution that provides rapid time-to-value. According to Baillargeon, new PNE dispatchers get up-to-speed on the user-friendly system very quickly after completing a simple training course. The cloud-based solution offers advanced capabilities at an affordable cost including optimizing static and dynamic routes, tracking and monitoring driver performance, and capturing proof-of-delivery information in real time.
"We're pleased that our technology not only helped PNE meet its goal of improving customer responsiveness, but also provided the company with cost saving efficiencies," said Andrew Roszko, Senior Vice President of Sales at Descartes. "Descartes Route Planner On-demand is a cost-effective solution for rapidly growing companies, like PNE, that need a centralized system to manage deliveries. By providing capabilities to view and compare what is happening in the field against delivery schedules and route plans, the solution helps enhance productivity and service levels while providing benchmarks for continuous improvement across planners, drivers and dispatchers. It's also an excellent choice for companies that need to quickly train new employees to handle increased demand during peak seasons. We look forward to continuing to deliver value to PNE as their business grows."
About PNE Corporation
PNE Corporation is Canada's leading propane distributor, delivering first-rate service and energy solutions to homes and businesses across the nation since 1994. The rapidly-growing and environmentally-active company created a niche market with its propane exchange program allowing consumers to purchase quality propane by exchanging old tanks for refurbished ones. PNE's exchange program extends the life of a tank by 20-30 years, reducing waste though continued maintenance. The company is headquartered in Vars, Ontario, Canada. Visit www.pnepropane.com to learn more.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes has over 200,000 connected parties using its cloud-based services. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' solution offering and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes most recently filed management's discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.