Dear Customer,
File Delivery Service (FDS) passwords will be renewed on Wednesday, May 13, 2015. This annual procedure is part of our data security policy and similar to changes made in May 2012, 2013 and 2014.
Activation of the new passwords will take place at midnight Swedish time (00:00 CEST GMT+2, 01:00 EEST GMT+3) i.e. old passwords will be valid till Tuesday, May 12, 2015. New passwords are provided via e-mail only and will not be valid prior to the old password’s expiry.
New passwords will be sent in an e-mail to each FDS customer having an active user account by Monday, April 27, 2015. In case you are using the File Delivery Service, but haven’t received the new password by then, please contact: dataproducts@nasdaq.com
Support
For any questions on the activation process or possible access problems after activation please contact:
E-mail: dataproducts@nasdaq.com
Please report other possible connectivity issues after activation to:
E-mail: operator@nasdaq.com