ATLANTA, Sept. 16, 2015 (GLOBE NEWSWIRE) -- The latest release of Aptean Pivotal CRM was named to “KMWorld Trend-Setting Products of 2015,” published in the September issue of the publication. Throughout the yearlong collaborative judging process, KMWorld looked at more than 200 vendors, whose combined product lineups include more than 1,000 separate offerings.
KMWorld established a judging panel of colleagues, market and technology analysts, knowledge management theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines. The panel’s objective was to identify products that fulfill the ultimate goal of knowledge management—delivering the right information to the right people at the right time.
“We all agreed that usability, flexibility, adoption rate and total cost of ownership were valuable components for inclusion,” said Hugh McKellar, KMWorld editor-in-chief. “Our committee further agreed that each company/product listed holds the promise for the marketplace—even if the marketplace has yet to realize it.”
Aptean released Pivotal 6.5 in April, featuring a completely redesigned sales automation user experience that enables secure, mobile access from any laptop, desktop or tablet. Pivotal is designed to fit organizations of all sizes, as the solution is easily configurable to meet compliance and local requirements as well as vertical market-specific issues, particularly in the financial services and discrete and process manufacturing industries.
“Pivotal 6.5 is designed to provide the productivity and efficiency that today’s hyper-connected, mobile sales users require both in the field and in the office,” said Matt Keenan, vice president, CRM Product Group, Aptean.
Pivotal was also named a Strong Performer in “The Forrester Wave™: CRM Suites For Midsize Organizations, Q1 2015”, released by Forrester Research, Inc.
About Aptean
Aptean helps businesses profit, innovate and grow where the work gets done—in the call center, on the floor of the factory, at the end of the assembly line. That’s where Aptean’s CRM, Complaints Management, ERP, Supply Chain software and business process applications enable nearly 5,000 organizations to satisfy their customers, operate more efficiently and stay at the forefront of their industry. Aptean is where software WORKS. For more information, visit www.aptean.com.