SANTA CLARA, CA--(Marketwired - Mar 2, 2016) -
What:
Avaya, a global leader in business communications software, systems and services used in more than 95% of F500 companies, is a driving force enabling companies to execute digital transformation initiatives to improve customer experience and business processes. A proud Diamond Sponsor of Enterprise Connect 2016, Avaya will host or participate in a number of activities during the event, including:
- A keynote address delivered by Gary E. Barnett, SVP & GM, Avaya Engagement Solutions with special guest Nick Kwiatkowski, Telecommunications Architecture Manager, Michigan State University
- Executive participation in more than 10 panel sessions throughout the event
- A large booth in a prime location on the exhibit floor featuring the latest innovations from the Avaya and technology partners to put companies on the smart path to the digital enterprise.
- The Innovation Lounge -- an invitation-only salon for a look at the future of business communications. Hands-on demos of emerging technologies presented by Avaya Labs.
- A media and analyst reception will be held Monday evening in the Innovation Lounge -- RSVPs required.
When:
March 7 - March 10, 2016
Where:
Enterprise Connect 2016
Gaylord Palms
Kissimmee, FL
Booth #1701
Speaking Sessions:
| Monday | ||
| 9:00 | Contact Center Update & Executive Forum | |
| 11:15 | UC Summit: Is the Path to UC Changing? | |
| 2:00 | Your Next Endpoint Deployment: Specs & Costs | |
| 2:00 | Using WebRTC for Customer Engagement | |
| 2:00 | A UCaaS/Hybrid RFP: What Can Cloud Providers Deliver? (workshop) | |
| Tuesday | ||
| 9:15 | EC Summit: How Should You Prepare for the Next Wave? | |
| Wednesday | ||
| 8:45 | Preparing for the Customer Journey | |
| 11:00 | KEYNOTE BY GARY BARNETT, SVP & GM, Avaya Engagement Solutions | |
| Thursday | ||
| 8:00 | How Analytics is Changing Customer Service | |
| 8:00 | Contextual Communications: Coming of Age at Last? | |
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