Highlights |
· Strategy execution off to a good start: Launch of new YouSee TV set top box, comprehensive migration of both B2B and B2C customers in Denmark, and initial testing of gigabit speed broadband
· Customer recommend score up by 3 index points to 66 in Q1 YoY, driven by customer appreciation of our upgraded mobile network and increased accessibility in customer service
· EBITDA declined by 10.0% in Q1; organic development (-8.1%) was in line with recent quarters, reflecting decreases in Denmark (-13.1%) and growth in Norway (18.6%) as well as Sweden (3.1%)
· 3.0% growth in EFCF as NWC growth (292m) from different timing of net receivables offset the Danish EBITDA decline and the first yearly coupon payments on hybrid capital (196m)
· Best Consumer (DK) mobile performance in several years: Q1 revenue up by 1.4% and gross profit down by only 0.9%; small increase in mobile voice customer base vs. Q4 (2k)
· Continued pressure on mobile voice in the Danish B2B division; ARPU decline of 12.1% YoY
· Strong B2C net adds performance of 3k and 6k in broadband by Consumer (DK) and Get, respectively vs. Q4; launch of a 500-Mbps Get broadband offering in Q1
· Danish Consumer TV net adds of 19k vs. Q4 affected by Trefor customers (7k)
· Employee satisfaction in Denmark improved by 1 point to 78 in Q1 during a period with organisational changes and many new activities
· 2016 guidance reaffirmed on all parameters
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TDC A/S
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0900 Copenhagen C
DK-Denmark
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