New York, NY, April 24, 2017 (GLOBE NEWSWIRE) -- The Edison Awards, celebrating 30 years of honoring the best in innovation and excellence in the development of new products and services, announced last week that VoiceBase Predictive Insights, an industry leading, cloud-based speech analytics solution was voted a Bronze Winner for innovation at the April 20th event at The Capitale in New York City. Founder & CEO, Walter Bachtiger and Co-founder & CRO Jay Blazensky joined other senior executives from some of the world’s most recognized companies to acknowledge the hard work and commitment of the 2017 Edison Award winners.
Being recognized with an Edison Award has become one of the highest honors a company can receive in the name of innovation and business. The awards are named after Thomas Alva Edison (1847-1931) whose inventions, new product development methods and innovative achievements literally changed the world, garnered him 1,093 U.S. patents, and made him a household name around the world. In the last seven years, Edison Achievement Awards have been granted to individuals such as Elon Musk and Steve Jobs.
VoiceBase Predictive Insights enables customers to surface a deeper understanding of spoken information. By leveraging machine learning and big data within the voice channel, VoiceBase automatically detects complex events from what is said, such as the client’s intent or an agent’s behavior. Automatically scoring every sales call for example as a “hot lead”, “first-time caller” and “non-prospect”, or detecting “potential churn” and “rude agent” in support calls will save businesses billions.
“Our judges recognized VoiceBase Predictive Insights as a true innovator out of the many products in its category,” said Frank Bonafilia, executive director of the Edison Awards.
The Edison Best New Product Awards™ are among the most prestigious accolades honoring excellence in new product and service development, marketing, human-centered design and innovation. These were chosen as the “best of the best” by 3,000 of the world’s top senior business executives, academics, and innovation professionals.
One of the evening’s many highlights was the presentation of the prestigious Edison Achievement Award to Astro Teller, Captain of Moonshots, X and Jeffrey R. Immelt, CEO, GE. The award honors innovation leaders and business executives who have made a significant and lasting contribution to innovation throughout their careers. The Edison Achievement Award serves as inspiration to future innovators and to the world at large.
About VoiceBase
VoiceBase provides easy-to-use APIs that automatically transcribe audio and video, provide speech analytics with extracted keywords and topics, and predictive analytics based on machine learning technology. Every day, VoiceBase processes millions of recordings that allow users to search from the web or their mobile device into the timeline of a recording, and play the precise parts of a phone call, conference call or webinar, educational lecture, podcast or video. Enterprises make use of the VoiceBase platform to serve multiple use cases that include compliance, agent monitoring, voice of the customer, sales coaching and video captioning. VoiceBase's customers include Twilio, Nasdaq, FreeConferenceCall.com, HireVue, Invoca and Callcap. The company is privately held and is based in San Francisco, California.
About the Edison Awards™
The Edison Awards is a program conducted by Edison Universe, a non-profit, 501(c)(3) organization dedicated to fostering future innovators. The Awards have been recognizing and honoring the best in innovations and innovators since 1987. They honor game-changing innovations that are at the forefront of new product and service development, marketing and human-centered design, and are one of the highest accolades a company can receive in the name of successful innovation. For more information about the Edison Awards complete program and a list of past winners, visit www.edisonawards.com.
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