Increase Customers’ Success at the Heart of the European Process Industry

TrendMiner, one of the most dominant players in self-service industrial analytics expands their sales and customer success support to the German market.

HOUSTON and HASSELT, Belgium, Feb. 28, 2018 (GLOBE NEWSWIRE) -- TrendMiner, the leading self-service industrial analytics software company, announces that it has opened a new office in Köln, Germany, further expanding their European presence. The new Sales & Customer Success office brings support for its high-end self-service industrial analytics software to the Rhein-area, the heart of the European process industry.

“As rapid adoption of our technology continues, expanding offices to other regions is the necessary step. It is no longer a question whether or not analytics can transform production processes,” says Bert Baeck, TrendMiner CEO and Founder. “We are bringing on new team members in preparing for our continued growth and look forward to providing our highest-standards of customer service to this region.”

Headquartered in Hasselt, Belgium and with offices in Houston, TX, TrendMiner is a self-service analytics platform, allowing its users to analyze, monitor and predict asset and process performance by themselves. Adoption in the organization though, is greatly enhanced with help of TrendMiner’s Customer Success team. Their best practices approach and the support in the local language is speeding up the process even more. Process engineers are quickly made analytics-aware and enabled to contribute to corporate performance goals, such as reducing the carbon footprint, controlling or improving product quality, reducing waste and supporting continuous improvement projects with data analytics.

About TrendMiner
TrendMiner delivers discovery, diagnostic and predictive analytics software for the process industry. TrendMiner software is based on a high-performance analytics engine for process data captured in time series. Through an intuitive web-based client, process engineers and operators can easily search for trends themselves using pattern recognition and machine learning technologies. The TrendMiner plug and play software adds value immediately after deployment, eliminating expensive investments in big data infrastructure and long implementation projects. TrendMiner software can improve efficiency and quality, reduce waste and energy consumption, and optimize production performance across divisions. TrendMiner, founded in 2008, is a software company with global headquarters in Hasselt, Belgium and offices in the Netherlands, Germany, Spain and the U.S.
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