COLORADO SPRINGS, Colo., Oct. 17, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today presented PowerSchool with the 2018 HDI Service Improvement Award. Each year, HDI honors the organizations that have generated positive results in service management by implementing or improving projects or initiatives that brought measurable value to their organizations. The HDI Service Improvement Award recognizes an organization that has successfully implemented or improved one or more service offerings. The winner was announced this week at Service Management World 2018.

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“We’d like to congratulate PowerSchool on this achievement as well as thank all of our finalists for their tireless effort in improving offerings and operations,” said Fancy Mills, Group Training and Content Director, HDI. “Each of this year’s finalists demonstrated impressive dedication to elevating their organization and have truly set the bar for optimal service management.”

PowerSchool is the #1 leading education technology platform for K-12, serving more than 32 million students, 66 million parents, and 100 million users in over 70 countries around the world. PowerSchool provides the industry’s first Unified Classroom experience with best-in-class, secure, and compliant online solutions, including registration and school choice, student information systems, learning management and classroom collaboration, assessment, analytics, and special education management. They empower teachers and drive student growth through innovative digital classroom capabilities, and engage families through real-time communications across any device.

The three finalists for the HDI Service Improvement Award were thoroughly evaluated by a panel of industry experts and award-winning service management practitioners. Finalists were chosen from an elite pool of leading organizations and evaluated through a multi-phase judging process.

The 2018 HDI Service Improvement Award finalists include:

  • CSC Corptax
  • PowerSchool
  • Target

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About HDI:
For over 30 years, HDI has partnered with thousands of organizations to improve their customer service and service management performance by educating their people, elevating their processes, and empowering their strategy. From C-level professionals to directors, managers, and frontline staff, HDI is the definitive source of industry information, leadership and performance planning. Through events, certification and training, consulting, membership and industry resources, HDI aims to transform service and support organizations and reimagine their approach to delivering exceptional service and value. Learn more at HDI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world.

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Heather Donner