Global Interactive Voice Response (IVR) Systems Industry

Global Interactive Voice Response (IVR) Systems Market to Reach US$6. 1 Billion by the Year 2027. Amid the COVID-19 crisis, the global market for Interactive Voice Response (IVR) Systems estimated at US$4.


New York, July 14, 2020 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Global Interactive Voice Response (IVR) Systems Industry" - https://www.reportlinker.com/p03915679/?utm_source=GNW
1 Billion in the year 2020, is projected to reach a revised size of US$6.1 Billion by 2027, growing at a CAGR of 5.6% over the period 2020-2027.Touchtone-based, one of the segments analyzed in the report, is projected to grow at a 5.5% CAGR to reach US$3.6 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Speech-based segment is readjusted to a revised 5.8% CAGR for the next 7-year period. This segment currently accounts for a 39.8% share of the global Interactive Voice Response (IVR) Systems market.

The U.S. Accounts for Over 27.1% of Global Market Size in 2020, While China is Forecast to Grow at a 8.7% CAGR for the Period of 2020-2027
The Interactive Voice Response (IVR) Systems market in the U.S. is estimated at US$1.1 Billion in the year 2020. The country currently accounts for a 27.09% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of US$1.3 Billion in the year 2027 trailing a CAGR of 8.5% through 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 3.1% and 5.1% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 3.6% CAGR while Rest of European market (as defined in the study) will reach US$1.3 Billion by the year 2027.We bring years of research experience to this 19th edition of our report. The 322-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

- Competitors identified in this market include, among others,

  • [24]7.ai, Inc.
  • Aspect Software, Inc.
  • AT&T, Inc.
  • Avaya, Inc.
  • Cisco Systems, Inc.
  • Connect First, Inc.
  • Convergys Corp.
  • Database Systems Corp.
  • Dialogic Corporation
  • DialogTech
  • E-Complish, Inc.
  • Enghouse Systems Limited
  • Mitel Networks Corporation
  • Nuance Communications, Inc.
  • True Image Interactive, Inc.
  • Verizon Communications, Inc.
  • Voicent Communications, Inc.
  • West Corporation




Read the full report: https://www.reportlinker.com/p03915679/?utm_source=GNW

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
Customer Service Automation Continues to Play a Crucial Role in
Shaping Brand Experiences
Opportunity for IVR Stands Amplified Against the Backdrop of
Droids Taking Over Live Customer Care Agents
Recent Market Activity
IVR: Technology/Market Overview
Market Outlook
Global Competitor Market Shares
Interactive Voice Response (IVR) Systems Competitor Market
Share Scenario Worldwide (in %): 2020 & 2029
Impact of Covid-19 and a Looming Global Recession

2. FOCUS ON SELECT PLAYERS
[24]7 Inc. (USA)
Aspect Software, Inc. (USA)
AT&T, Inc. (USA)
Aumtech, Inc. (USA)
Avaya, Inc. (USA)
Cisco Systems, Inc. (USA)
Connect First, Inc. (USA)
Convergys Corp. (USA)
Database Systems Corp. (USA)
Dialogic Corporation (Canada)
DialogTech
E-Complish, Inc. (USA)
Enghouse Systems Limited (Canada)
Genesys (USA)
Mitel Networks Corporation (Canada)
Nuance Communications, Inc. (USA)
True Image Interactive, Inc. (USA)
Verizon Communications, Inc. (USA)
Voicent Communications, Inc. (USA)
West Corporation (USA)

3. MARKET TRENDS & DRIVERS
Noteworthy Trends, Drivers & Issues
Healthy Outlook for the World Call Center Industry to Offer
Trickle Down Benefits to the IVR Market
Mobile Telephony Revolution Creates Explosion in Inbound Call
Volumes & Spurs Opportunities for IVR for Automating Call
Handling
Continued Use of Telemarketing to Create Valuable Sales Leads,
Drives Opportunities for Outbound IVR
The Ballooning eCommerce Market Fuels Demand for IVR
Choice of Recorded Voice Gains Prominence in IVR Development &
Deployment
Advanced Natural Language Interactive IVR Comes of Age
The Rise of Conversational Commerce Drives the Popularity of
Speech Enabled IVR
Focus On Customer Experience Monitoring Drives Home the
Importance of IVR Analytics
Focus On Personalized Marketing & Customer Service Drives
Opportunities for Personalized IVR
Cloud Based IVR Makes Its Disruptive Emergence in the Market
Growing Complexity of IVR Infrastructure Maintenance Spurs
Interest in Managed IVR Solutions
Convergence of Big Data & Customer Experience Fuel the
Emergence of Smart IVR Technology Solutions
Growing Popularity of IVR Payment Processing to Benefit Market
Growth
Rise in IVR Security Threats Spurs Demand for Voice Biometrics
Based IVR
Healthcare Consumerism Drives Demand for IVR in the Healthcare
Industry
Lack of Human Touch: A Key Perspective Bottleneck to Growth

4. GLOBAL MARKET PERSPECTIVE
Table 1: Interactive Voice Response (IVR) Systems Global Market
Estimates and Forecasts in US$ Million by Region/Country:
2020-2027

Table 2: Interactive Voice Response (IVR) Systems Global
Retrospective Market Scenario in US$ Million by Region/Country:
2012-2019

Table 3: Interactive Voice Response (IVR) Systems Market Share
Shift across Key Geographies Worldwide: 2012 VS 2020 VS 2027

Table 4: Touchtone-based (Technology) World Market by
Region/Country in US$ Million: 2020 to 2027

Table 5: Touchtone-based (Technology) Historic Market Analysis
by Region/Country in US$ Million: 2012 to 2019

Table 6: Touchtone-based (Technology) Market Share Breakdown of
Worldwide Sales by Region/Country: 2012 VS 2020 VS 2027

Table 7: Speech-based (Technology) Potential Growth Markets
Worldwide in US$ Million: 2020 to 2027

Table 8: Speech-based (Technology) Historic Market Perspective
by Region/Country in US$ Million: 2012 to 2019

Table 9: Speech-based (Technology) Market Sales Breakdown by
Region/Country in Percentage: 2012 VS 2020 VS 2027

Table 10: BFSI (End-Use) Global Market Estimates & Forecasts in
US$ Million by Region/Country: 2020-2027

Table 11: BFSI (End-Use) Retrospective Demand Analysis in US$
Million by Region/Country: 2012-2019

Table 12: BFSI (End-Use) Market Share Breakdown by
Region/Country: 2012 VS 2020 VS 2027

Table 13: Travel & Hospitality (End-Use) Demand Potential
Worldwide in US$ Million by Region/Country: 2020-2027

Table 14: Travel & Hospitality (End-Use) Historic Sales
Analysis in US$ Million by Region/Country: 2012-2019

Table 15: Travel & Hospitality (End-Use) Share Breakdown Review
by Region/Country: 2012 VS 2020 VS 2027

Table 16: Pharma & Healthcare (End-Use) Worldwide Latent Demand
Forecasts in US$ Million by Region/Country: 2020-2027

Table 17: Pharma & Healthcare (End-Use) Global Historic
Analysis in US$ Million by Region/Country: 2012-2019

Table 18: Pharma & Healthcare (End-Use) Distribution of Global
Sales by Region/Country: 2012 VS 2020 VS 2027

Table 19: Telecommunications (End-Use) Sales Estimates and
Forecasts in US$ Million by Region/Country for the Years 2020
through 2027

Table 20: Telecommunications (End-Use) Analysis of Historic
Sales in US$ Million by Region/Country for the Years 2012 to
2019

Table 21: Telecommunications (End-Use) Global Market Share
Distribution by Region/Country for 2012, 2020, and 2027

Table 22: Other End-Uses (End-Use) Global Opportunity
Assessment in US$ Million by Region/Country: 2020-2027

Table 23: Other End-Uses (End-Use) Historic Sales Analysis in
US$ Million by Region/Country: 2012-2019

Table 24: Other End-Uses (End-Use) Percentage Share Breakdown
of Global Sales by Region/Country: 2012 VS 2020 VS 2027

III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES
Market Facts & Figures
US Interactive Voice Response (IVR) Systems Market Share (in %)
by Company: 2020 & 2025
Market Analytics
Table 25: Interactive Voice Response (IVR) Systems Market in
US$ Million in the United States by Technology: 2020-2027

Table 26: United States Interactive Voice Response (IVR)
Systems Market Retrospective Analysis in US$ Million by
Technology: 2012-2019

Table 27: United States Interactive Voice Response (IVR)
Systems Market Share Breakdown by Technology: 2012 VS 2020 VS
2027

Table 28: United States Interactive Voice Response (IVR)
Systems Latent Demand Forecasts in US$ Million by End-Use: 2020
to 2027

Table 29: Interactive Voice Response (IVR) Systems Historic
Demand Patterns in the United States by End-Use in US$ Million
for 2012-2019

Table 30: Interactive Voice Response (IVR) Systems Market Share
Breakdown in the United States by End-Use: 2012 VS 2020 VS 2027

CANADA
Table 31: Interactive Voice Response (IVR) Systems Market
Analysis in Canada in US$ Million by Technology: 2020-2027

Table 32: Interactive Voice Response (IVR) Systems Market in
Canada: Historic Review in US$ Million by Technology for the
Period 2012-2019

Table 33: Canadian Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 34: Canadian Interactive Voice Response (IVR) Systems
Market Quantitative Demand Analysis in US$ Million by End-Use:
2020 to 2027

Table 35: Interactive Voice Response (IVR) Systems Market in
Canada: Summarization of Historic Demand Patterns in US$
Million by End-Use for 2012-2019

Table 36: Canadian Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

JAPAN
Table 37: Japanese Medium & Long-Term Outlook for Interactive
Voice Response (IVR) Systems Market in US$ Million by
Technology: 2020-2027

Table 38: Interactive Voice Response (IVR) Systems Market in
Japan in US$ Million by Technology: 2012-2019

Table 39: Japanese Interactive Voice Response (IVR) Systems
Market Percentage Share Distribution by Technology: 2012 VS
2020 VS 2027

Table 40: Japanese Demand Estimates and Forecasts for
Interactive Voice Response (IVR) Systems in US$ Million by
End-Use: 2020 to 2027

Table 41: Japanese Interactive Voice Response (IVR) Systems
Market in US$ Million by End-Use: 2012-2019

Table 42: Interactive Voice Response (IVR) Systems Market Share
Shift in Japan by End-Use: 2012 VS 2020 VS 2027

CHINA
Table 43: Interactive Voice Response (IVR) Systems Market
Estimates and Forecasts in China in US$ Million by Technology:
2020-2027

Table 44: Chinese Interactive Voice Response (IVR) Systems
Retrospective Market Scenario in US$ Million by Technology:
2012-2019

Table 45: Interactive Voice Response (IVR) Systems Market in
China: Percentage Share Analysis by Technology for 2012, 2020,
and 2027

Table 46: Chinese Demand for Interactive Voice Response (IVR)
Systems in US$ Million by End-Use: 2020 to 2027

Table 47: Interactive Voice Response (IVR) Systems Market
Review in China in US$ Million by End-Use: 2012-2019

Table 48: Chinese Interactive Voice Response (IVR) Systems
Market Share Breakdown by End-Use: 2012 VS 2020 VS 2027

EUROPE
Market Facts & Figures
European Interactive Voice Response (IVR) Systems Market:
Competitor Market Share Scenario (in %) for 2020 & 2025
Market Analytics
Table 49: European Interactive Voice Response (IVR) Systems
Market Demand Scenario in US$ Million by Region/Country:
2020-2027

Table 50: Interactive Voice Response (IVR) Systems Market in
Europe: A Historic Market Perspective in US$ Million by
Region/Country for the Period 2012-2019

Table 51: European Interactive Voice Response (IVR) Systems
Market Share Shift by Region/Country: 2012 VS 2020 VS 2027

Table 52: European Interactive Voice Response (IVR) Systems
Market Assessment in US$ Million by Technology: 2020-2027

Table 53: European Interactive Voice Response (IVR) Systems
Historic Market Review in US$ Million by Technology: 2012-2019

Table 54: Interactive Voice Response (IVR) Systems Market in
Europe: Percentage Breakdown of Sales by Technology for 2012,
2020, and 2027

Table 55: European Interactive Voice Response (IVR) Systems
Addressable Market Opportunity in US$ Million by End-Use:
2020-2027

Table 56: Interactive Voice Response (IVR) Systems Market in
Europe: Summarization of Historic Demand in US$ Million by
End-Use for the Period 2012-2019

Table 57: European Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

FRANCE
Table 58: French Interactive Voice Response (IVR) Systems
Market Estimates and Projections in US$ Million by Technology:
2020-2027

Table 59: French Interactive Voice Response (IVR) Systems
Historic Market Analysis in US$ Million by Technology:
2012-2019

Table 60: French Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 61: Interactive Voice Response (IVR) Systems Quantitative
Demand Analysis in France in US$ Million by End-Use: 2020-2027

Table 62: French Interactive Voice Response (IVR) Systems
Historic Market Review in US$ Million by End-Use: 2012-2019

Table 63: French Interactive Voice Response (IVR) Systems
Market Share Analysis: A 17-Year Perspective by End-Use for
2012, 2020, and 2027

GERMANY
Table 64: German Interactive Voice Response (IVR) Systems
Latent Demand Forecasts in US$ Million by Technology: 2020-2027

Table 65: Interactive Voice Response (IVR) Systems Market in
Germany: A Historic Perspective by Technology in US$ Million
for the Period 2012-2019

Table 66: German Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 67: Interactive Voice Response (IVR) Systems Market in
Germany: Annual Sales Estimates and Forecasts in US$ Million by
End-Use for the Period 2020-2027

Table 68: German Interactive Voice Response (IVR) Systems
Market in Retrospect in US$ Million by End-Use: 2012-2019

Table 69: Interactive Voice Response (IVR) Systems Market Share
Distribution in Germany by End-Use: 2012 VS 2020 VS 2027

ITALY
Table 70: Interactive Voice Response (IVR) Systems Market
Estimates and Forecasts in Italy in US$ Million by Technology:
2020-2027

Table 71: Italian Interactive Voice Response (IVR) Systems
Retrospective Market Scenario in US$ Million by Technology:
2012-2019

Table 72: Interactive Voice Response (IVR) Systems Market in
Italy: Percentage Share Analysis by Technology for 2012, 2020,
and 2027

Table 73: Italian Demand for Interactive Voice Response (IVR)
Systems in US$ Million by End-Use: 2020 to 2027

Table 74: Interactive Voice Response (IVR) Systems Market
Review in Italy in US$ Million by End-Use: 2012-2019

Table 75: Italian Interactive Voice Response (IVR) Systems
Market Share Breakdown by End-Use: 2012 VS 2020 VS 2027

UNITED KINGDOM
Table 76: United Kingdom Medium & Long-Term Outlook for
Interactive Voice Response (IVR) Systems Market in US$ Million
by Technology: 2020-2027

Table 77: Interactive Voice Response (IVR) Systems Market in
the United Kingdom in US$ Million by Technology: 2012-2019

Table 78: United Kingdom Interactive Voice Response (IVR)
Systems Market Percentage Share Distribution by Technology:
2012 VS 2020 VS 2027

Table 79: United Kingdom Demand Estimates and Forecasts for
Interactive Voice Response (IVR) Systems in US$ Million by
End-Use: 2020 to 2027

Table 80: United Kingdom Interactive Voice Response (IVR)
Systems Market in US$ Million by End-Use: 2012-2019

Table 81: Interactive Voice Response (IVR) Systems Market Share
Shift in the United Kingdom by End-Use: 2012 VS 2020 VS 2027

SPAIN
Table 82: Interactive Voice Response (IVR) Systems Market
Analysis in Spain in US$ Million by Technology: 2020-2027

Table 83: Interactive Voice Response (IVR) Systems Market in
Spain: Historic Review in US$ Million by Technology for the
Period 2012-2019

Table 84: Spanish Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 85: Spanish Interactive Voice Response (IVR) Systems
Market Quantitative Demand Analysis in US$ Million by End-Use:
2020 to 2027

Table 86: Interactive Voice Response (IVR) Systems Market in
Spain: Summarization of Historic Demand Patterns in US$ Million
by End-Use for 2012-2019

Table 87: Spanish Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

RUSSIA
Table 88: Interactive Voice Response (IVR) Systems Market in
US$ Million in Russia by Technology: 2020-2027

Table 89: Russian Interactive Voice Response (IVR) Systems
Market Retrospective Analysis in US$ Million by Technology:
2012-2019

Table 90: Russian Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 91: Russian Interactive Voice Response (IVR) Systems
Latent Demand Forecasts in US$ Million by End-Use: 2020 to 2027

Table 92: Interactive Voice Response (IVR) Systems Historic
Demand Patterns in Russia by End-Use in US$ Million for
2012-2019

Table 93: Interactive Voice Response (IVR) Systems Market Share
Breakdown in Russia by End-Use: 2012 VS 2020 VS 2027

REST OF EUROPE
Table 94: Rest of Europe Interactive Voice Response (IVR)
Systems Market Assessment in US$ Million by Technology:
2020-2027

Table 95: Rest of Europe Interactive Voice Response (IVR)
Systems Historic Market Review in US$ Million by Technology:
2012-2019

Table 96: Interactive Voice Response (IVR) Systems Market in
Rest of Europe: Percentage Breakdown of Sales by Technology for
2012, 2020, and 2027

Table 97: Rest of Europe Interactive Voice Response (IVR)
Systems Addressable Market Opportunity in US$ Million by
End-Use: 2020-2027

Table 98: Interactive Voice Response (IVR) Systems Market in
Rest of Europe: Summarization of Historic Demand in US$ Million
by End-Use for the Period 2012-2019

Table 99: Rest of Europe Interactive Voice Response (IVR)
Systems Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

ASIA-PACIFIC
Table 100: Asia-Pacific Interactive Voice Response (IVR)
Systems Market Estimates and Forecasts in US$ Million by
Region/Country: 2020-2027

Table 101: Interactive Voice Response (IVR) Systems Market in
Asia-Pacific: Historic Market Analysis in US$ Million by
Region/Country for the Period 2012-2019

Table 102: Asia-Pacific Interactive Voice Response (IVR)
Systems Market Share Analysis by Region/Country: 2012 VS 2020
VS 2027

Table 103: Asia-Pacific Interactive Voice Response (IVR)
Systems Market Estimates and Projections in US$ Million by
Technology: 2020-2027

Table 104: Asia-Pacific Interactive Voice Response (IVR)
Systems Historic Market Analysis in US$ Million by Technology:
2012-2019

Table 105: Asia-Pacific Interactive Voice Response (IVR)
Systems Historic Market Analysis in US$ Million by Technology:
2012 VS 2020 VS 2027

Table 106: Interactive Voice Response (IVR) Systems
Quantitative Demand Analysis in Asia-Pacific in US$ Million by
End-Use: 2020-2027

Table 107: Asia-Pacific Interactive Voice Response (IVR)
Systems Historic Market Review in US$ Million by End-Use:
2012-2019

Table 108: Asia-Pacific Interactive Voice Response (IVR)
Systems Market Share Analysis: A 17-Year Perspective by End-Use
for 2012, 2020, and 2027

AUSTRALIA
Table 109: Australian Interactive Voice Response (IVR) Systems
Latent Demand Forecasts in US$ Million by Technology: 2020-2027

Table 110: Interactive Voice Response (IVR) Systems Market in
Australia: A Historic Perspective by Technology in US$ Million
for the Period 2012-2019

Table 111: Australian Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 112: Interactive Voice Response (IVR) Systems Market in
Australia: Annual Sales Estimates and Forecasts in US$ Million
by End-Use for the Period 2020-2027

Table 113: Australian Interactive Voice Response (IVR) Systems
Market in Retrospect in US$ Million by End-Use: 2012-2019

Table 114: Interactive Voice Response (IVR) Systems Market
Share Distribution in Australia by End-Use: 2012 VS 2020 VS
2027

INDIA
Table 115: Interactive Voice Response (IVR) Systems Market
Analysis in India in US$ Million by Technology: 2020-2027

Table 116: Interactive Voice Response (IVR) Systems Market in
India: Historic Review in US$ Million by Technology for the
Period 2012-2019

Table 117: Indian Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 118: Indian Interactive Voice Response (IVR) Systems
Market Quantitative Demand Analysis in US$ Million by End-Use:
2020 to 2027

Table 119: Interactive Voice Response (IVR) Systems Market in
India: Summarization of Historic Demand Patterns in US$ Million
by End-Use for 2012-2019

Table 120: Indian Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

SOUTH KOREA
Table 121: Interactive Voice Response (IVR) Systems Market in
South Korea: Recent Past, Current and Future Analysis in US$
Million by Technology for the Period 2020-2027

Table 122: South Korean Interactive Voice Response (IVR)
Systems Historic Market Analysis in US$ Million by Technology:
2012-2019

Table 123: Interactive Voice Response (IVR) Systems Market
Share Distribution in South Korea by Technology: 2012 VS 2020
VS 2027

Table 124: Interactive Voice Response (IVR) Systems Market in
South Korea: Recent Past, Current and Future Analysis in US$
Million by End-Use for the Period 2020-2027

Table 125: South Korean Interactive Voice Response (IVR)
Systems Historic Market Analysis in US$ Million by End-Use:
2012-2019

Table 126: Interactive Voice Response (IVR) Systems Market
Share Distribution in South Korea by End-Use: 2012 VS 2020 VS
2027

REST OF ASIA-PACIFIC
Table 127: Rest of Asia-Pacific Medium & Long-Term Outlook for
Interactive Voice Response (IVR) Systems Market in US$ Million
by Technology: 2020-2027

Table 128: Interactive Voice Response (IVR) Systems Market in
Rest of Asia-Pacific in US$ Million by Technology: 2012-2019

Table 129: Rest of Asia-Pacific Interactive Voice Response
(IVR) Systems Market Percentage Share Distribution by
Technology: 2012 VS 2020 VS 2027

Table 130: Rest of Asia-Pacific Demand Estimates and Forecasts
for Interactive Voice Response (IVR) Systems in US$ Million by
End-Use: 2020 to 2027

Table 131: Rest of Asia-Pacific Interactive Voice Response
(IVR) Systems Market in US$ Million by End-Use: 2012-2019

Table 132: Interactive Voice Response (IVR) Systems Market
Share Shift in Rest of Asia-Pacific by End-Use: 2012 VS 2020 VS
2027

LATIN AMERICA
Table 133: Latin American Interactive Voice Response (IVR)
Systems Market Trends by Region/Country in US$ Million:
2020-2027

Table 134: Interactive Voice Response (IVR) Systems Market in
Latin America in US$ Million by Region/Country: A Historic
Perspective for the Period 2012-2019

Table 135: Latin American Interactive Voice Response (IVR)
Systems Market Percentage Breakdown of Sales by Region/Country:
2012, 2020, and 2027

Table 136: Interactive Voice Response (IVR) Systems Market
Estimates and Forecasts in Latin America in US$ Million by
Technology: 2020-2027

Table 137: Latin American Interactive Voice Response (IVR)
Systems Retrospective Market Scenario in US$ Million by
Technology: 2012-2019

Table 138: Interactive Voice Response (IVR) Systems Market in
Latin America : Percentage Analysis by Technology for 2012,
2020, and 2027

Table 139: Latin American Demand for Interactive Voice Response
(IVR) Systems in US$ Million by End-Use: 2020 to 2027

Table 140: Interactive Voice Response (IVR) Systems Market
Review in Latin America in US$ Million by End-Use: 2012-2019

Table 141: Latin American Interactive Voice Response (IVR)
Systems Market Share Breakdown by End-Use: 2012 VS 2020 VS 2027

ARGENTINA
Table 142: Argentinean Interactive Voice Response (IVR) Systems
Market Assessment in US$ Million by Technology: 2020-2027

Table 143: Argentinean Interactive Voice Response (IVR) Systems
Historic Market Review in US$ Million by Technology: 2012-2019

Table 144: Interactive Voice Response (IVR) Systems Market in
Argentina: Percentage Breakdown of Sales by Technology for
2012, 2020, and 2027

Table 145: Argentinean Interactive Voice Response (IVR) Systems
Addressable Market Opportunity in US$ Million by End-Use:
2020-2027

Table 146: Interactive Voice Response (IVR) Systems Market in
Argentina: Summarization of Historic Demand in US$ Million by
End-Use for the Period 2012-2019

Table 147: Argentinean Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

BRAZIL
Table 148: Brazilian Interactive Voice Response (IVR) Systems
Market Estimates and Projections in US$ Million by Technology:
2020-2027

Table 149: Brazilian Interactive Voice Response (IVR) Systems
Historic Market Analysis in US$ Million by Technology:
2012-2019

Table 150: Brazilian Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 151: Interactive Voice Response (IVR) Systems
Quantitative Demand Analysis in Brazil in US$ Million by
End-Use: 2020-2027

Table 152: Brazilian Interactive Voice Response (IVR) Systems
Historic Market Review in US$ Million by End-Use: 2012-2019

Table 153: Brazilian Interactive Voice Response (IVR) Systems
Market Share Analysis: A 17-Year Perspective by End-Use for
2012, 2020, and 2027

MEXICO
Table 154: Mexican Interactive Voice Response (IVR) Systems
Latent Demand Forecasts in US$ Million by Technology: 2020-2027

Table 155: Interactive Voice Response (IVR) Systems Market in
Mexico: A Historic Perspective by Technology in US$ Million for
the Period 2012-2019

Table 156: Mexican Interactive Voice Response (IVR) Systems
Market Share Breakdown by Technology: 2012 VS 2020 VS 2027

Table 157: Interactive Voice Response (IVR) Systems Market in
Mexico: Annual Sales Estimates and Forecasts in US$ Million by
End-Use for the Period 2020-2027

Table 158: Mexican Interactive Voice Response (IVR) Systems
Market in Retrospect in US$ Million by End-Use: 2012-2019

Table 159: Interactive Voice Response (IVR) Systems Market
Share Distribution in Mexico by End-Use: 2012 VS 2020 VS 2027

REST OF LATIN AMERICA
Table 160: Interactive Voice Response (IVR) Systems Market in
US$ Million in Rest of Latin America by Technology: 2020-2027

Table 161: Rest of Latin America Interactive Voice Response
(IVR) Systems Market Retrospective Analysis in US$ Million by
Technology: 2012-2019

Table 162: Rest of Latin America Interactive Voice Response
(IVR) Systems Market Share Breakdown by Technology: 2012 VS
2020 VS 2027

Table 163: Rest of Latin America Interactive Voice Response
(IVR) Systems Latent Demand Forecasts in US$ Million by
End-Use: 2020 to 2027

Table 164: Interactive Voice Response (IVR) Systems Historic
Demand Patterns in Rest of Latin America by End-Use in US$
Million for 2012-2019

Table 165: Interactive Voice Response (IVR) Systems Market
Share Breakdown in Rest of Latin America by End-Use: 2012 VS
2020 VS 2027

MIDDLE EAST
Table 166: The Middle East Interactive Voice Response (IVR)
Systems Market Estimates and Forecasts in US$ Million by
Region/Country: 2020-2027

Table 167: Interactive Voice Response (IVR) Systems Market in
the Middle East by Region/Country in US$ Million: 2012-2019

Table 168: The Middle East Interactive Voice Response (IVR)
Systems Market Share Breakdown by Region/Country: 2012, 2020,
and 2027

Table 169: The Middle East Interactive Voice Response (IVR)
Systems Market Analysis in US$ Million by Technology: 2020-2027

Table 170: Interactive Voice Response (IVR) Systems Market in
the Middle East: Historic Review in US$ Million by Technology
for the Period 2012-2019

Table 171: The Middle East Interactive Voice Response (IVR)
Systems Market Share Breakdown by Technology: 2012 VS 2020 VS
2027

Table 172: The Middle East Interactive Voice Response (IVR)
Systems Market Quantitative Demand Analysis in US$ Million by
End-Use: 2020 to 2027

Table 173: Interactive Voice Response (IVR) Systems Market in
the Middle East: Summarization of Historic Demand Patterns in
US$ Million by End-Use for 2012-2019

Table 174: The Middle East Interactive Voice Response (IVR)
Systems Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

IRAN
Table 175: Iranian Medium & Long-Term Outlook for Interactive
Voice Response (IVR) Systems Market in US$ Million by
Technology: 2020-2027

Table 176: Interactive Voice Response (IVR) Systems Market in
Iran in US$ Million by Technology: 2012-2019

Table 177: Iranian Interactive Voice Response (IVR) Systems
Market Percentage Share Distribution by Technology: 2012 VS
2020 VS 2027

Table 178: Iranian Demand Estimates and Forecasts for
Interactive Voice Response (IVR) Systems in US$ Million by
End-Use: 2020 to 2027

Table 179: Iranian Interactive Voice Response (IVR) Systems
Market in US$ Million by End-Use: 2012-2019

Table 180: Interactive Voice Response (IVR) Systems Market
Share Shift in Iran by End-Use: 2012 VS 2020 VS 2027

ISRAEL
Table 181: Israeli Interactive Voice Response (IVR) Systems
Market Assessment in US$ Million by Technology: 2020-2027

Table 182: Israeli Interactive Voice Response (IVR) Systems
Historic Market Review in US$ Million by Technology: 2012-2019

Table 183: Interactive Voice Response (IVR) Systems Market in
Israel: Percentage Breakdown of Sales by Technology for 2012,
2020, and 2027

Table 184: Israeli Interactive Voice Response (IVR) Systems
Addressable Market Opportunity in US$ Million by End-Use:
2020-2027

Table 185: Interactive Voice Response (IVR) Systems Market in
Israel: Summarization of Historic Demand in US$ Million by
End-Use for the Period 2012-2019

Table 186: Israeli Interactive Voice Response (IVR) Systems
Market Share Analysis by End-Use: 2012 VS 2020 VS 2027

SAUDI ARABIA
Table 187: Interactive Voice Response (IVR) Systems Market
Estimates and Forecasts in Saudi Arabia in US$ Million by
Technology: 2020-2027

Table 188: Saudi Arabian Interactive Voice Response (IVR)
Systems Retrospective Market Scenario in US$ Million by
Technology: 2012-2019

Table 189: Interactive Voice Response (IVR) Systems Market in
Saudi Arabia: Percentage Share Analysis by Technology for 2012,
2020, and 2027

Table 190: Saudi Arabian Demand for Interactive Voice Response
(IVR) Systems in US$ Million by End-Use: 2020 to 2027

Table 191: Interactive Voice Response (IVR) Systems Market
Review in Saudi Arabia in US$ Million by End-Use: 2012-2019

Table 192: Saudi Arabian Interactive Voice Response (IVR)

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