Coveo for Genesys Cloud Now Available on Genesys AppFoundry ®️

Coveo for Genesys Cloud Now Available on Genesys AppFoundry ®️. Coveo for Genesys Cloud leverages AI search, AI recommendations, and generative answering technologies across multiple sources of complex issue resolving content, to help agents onboard and upskill quicker, reduce search-to-click time, increase first call resolution, and lower average handling time.

Format

YouTube

Source

Coveo Solutions Inc.