Gladly Launches Payments to Turn Contact Centers into Revenue Centers and Provide Radically Personal Customer Service
May 28, 2020 10:00 ET
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Gladly
SAN FRANCISCO, May 28, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Payments for messaging channels. Crate and Barrel, the national...
Gladly’s Customer Expectations Report Shows that Consumers Value Radically Personal Service
April 21, 2020 09:00 ET
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Gladly
SAN FRANCISCO, April 21, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today released its 2020 Customer Expectations Report, which surveys what...
Gladly’s Self Service Gives Consumers More Choice for Radically Personal Customer Service
January 29, 2020 11:00 ET
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Gladly
SAN FRANCISCO, Jan. 29, 2020 (GLOBE NEWSWIRE) -- Gladly, the company that makes customer service Radically Personal, today introduced Self Service to its platform, giving customers more choice in...
Gladly Introduces In-App Chat, JetBlue Among First to Launch New Customer Service Contact Channel
October 29, 2019 11:00 ET
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Gladly
SAN FRANCISCO, Oct. 29, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced a new capability that allows companies to offer live chat from within...
JOANN Partners with Gladly to Personalize Customer Service, Creating Happier Crafters
October 17, 2019 09:00 ET
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Gladly
SAN FRANCISCO, Oct. 17, 2019 (GLOBE NEWSWIRE) -- Gladly, the company making customer service radically personal, today announced its partnership with JOANN, the nation’s leading fabric and craft...