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BFSI Contact Center Digital Transformation - Employee Experience (EX) is Crucial for Delivering CX
August 22, 2023 08:18 ET | Research and Markets
Dublin, Aug. 22, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the BFSI Industry: A Global Customer Perspective, 2023-2024" report has been added to ...
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Global Contact Centers and the Customer Perspectives 2023-2024: Focus on Navigating Digital Transformation - Leveraging Talent Across the Enterprise Drives Investment in UCaaS and CCaaS Integration
March 30, 2023 11:03 ET | Research and Markets
Dublin, March 30, 2023 (GLOBE NEWSWIRE) -- The "Navigating Digital Transformation in Contact Centers-A Customer Perspective, Global, 2023 to 2024" report has been added to ResearchAndMarkets.com's...
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Taiwan Manufacturing Corporate IT Spending Survey Analysis 2022
September 13, 2022 04:43 ET | Research and Markets
Dublin, Sept. 13, 2022 (GLOBE NEWSWIRE) -- The "Taiwan Manufacturing Industry: Corporate IT Spending in 2022" report has been added to ResearchAndMarkets.com's offering. This report consolidates...
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Current Use and Future Decision-making Behavior Toward Communications and Collaboration Solutions for Asia-Pacific IT and Telecom Decision Makers
September 24, 2021 05:18 ET | Research and Markets
Dublin, Sept. 24, 2021 (GLOBE NEWSWIRE) -- The "Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific" report has been added to ResearchAndMarkets.com's offering. This...
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CIOs Reveal Priorities as Businesses Navigate a New Tech Landscape in 2021 State of the CIO Research
January 28, 2021 10:50 ET | CIO
Boston, MA, Jan. 28, 2021 (GLOBE NEWSWIRE) -- IDG’s CIO – the executive-level IT media brand providing insight into business technology leadership – releases the 2021 State of the CIO research,...
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CIO’s 2020 Tech Spending Plans Outlined in Latest Research
February 26, 2020 09:49 ET | CIO
Boston, Mass., Feb. 26, 2020 (GLOBE NEWSWIRE) -- IDG’s CIO — the executive-level IT media brand providing insight into business technology leadership — releases the CIO Tech Poll: Tech Priorities...
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Insight into the CIO’s 2019 Technology Agenda
November 29, 2018 12:38 ET | CIO
Boston, Mass. , Nov. 29, 2018 (GLOBE NEWSWIRE) -- IDG’s CIO — the executive-level IT media brand providing insight into business technology leadership — reveals the upcoming strategic investment...
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CIOs and CMOs Must Collaborate for Business Results
April 30, 2013 13:00 ET | CIO
FRAMINGHAM, MA--(Marketwired - Apr 30, 2013) - CIO's 2013 CIO/CMO Partnership survey digs into the CIO/CMO relationship from how these executives view each other, to future IT spending. Overall,...