eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
February 23, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...
ResultsCX’s Becky Watkins Named Finalist in 19th Annual Stevie® Awards for Women in Business
September 27, 2022 09:15 ET
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ResultsCX
FORT LAUDERDALE, Fla., Sept. 27, 2022 (GLOBE NEWSWIRE) -- Becky Watkins, Senior Vice President, Client Solutions at ResultsCX, was named a Finalist in the Female Executive of the Year – Business...
eGain Solve™ Conference Ushers the Renaissance of Knowledge to Empower Agents and Serve Customers
August 31, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced eGain Solve™...
Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement
August 30, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 30, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that Allegiance...
ResultsCX Partners With ERIN For New Employee Referral Program ReferCX
August 01, 2022 15:28 ET
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ResultsCX
FORT LAUDERDALE, Fla., Aug. 01, 2022 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, today announced it has partnered with ERIN Technologies...
ResultsCX Launches Enhanced Social Media Customer Experience Management Services
May 03, 2021 13:55 ET
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The Results Companies
FORT LAUDERDALE, Fla., May 03, 2021 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it has expanded its digital and...
Global Automaker Modernizes Customer Engagement with eGain
November 03, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain...
Iconic omnichannel retailer expands next-gen digital customer experiences with eGain
August 20, 2020 07:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 20, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering...
Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
July 29, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...
Leading US health insurance company selects eGain to modernize member service
June 18, 2020 06:30 ET
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eGain Corporation
eGain AI Knowledge solution will improve customer experience by empowering thousands of contact center agents with easy conversational guidance and process adherence capability SUNNYVALE, Calif.,...