Small Business Learns to Build Customer Loyalty Like Luxury Brands
September 23, 2013 15:12 ET | Luxury Institute, LLC
NEW YORK, NY--(Marketwired - Sep 23, 2013) - There are more than 27 million small businesses in the United States, according to the Small Business Administration, but 50% of them will fail within...
Wealthy Shoppers Say Appealing Stores and Smart Staff Set Luxury Retailers Above Mass Market Peers
February 26, 2013 10:08 ET | Luxury Institute, LLC
NEW YORK, NY--(Marketwire - Feb 26, 2013) - What is it about the experience of shopping at luxury retailers that's superior to mass market stores? Just about everything, but especially the people...