Thankful Leverages ChatGPT to Lead the AI Customer Service Revolution
February 07, 2023 06:00 ET
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Thankful
VENICE, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Thankful, a generative AI solution dedicated to customer service, announced it has now integrated OpenAI's ChatGPT to enhance the quality of...
Customer Service Software Market Size to Touch USD 58.1 Billion By 2030, According to Acumen Research and Consulting
January 11, 2023 06:25 ET
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Acumen Research and Consulting
TOKYO, Jan. 11, 2023 (GLOBE NEWSWIRE) -- Customer Service Software Market Size in 2021 was USD 10.5 Billion, Market Value set to reach USD 58.1 Billion by year 2030 at 21.1% CAGR. Customer Service...
Thankful and Gorgias Partner and Offer Ecommerce Brands Customer Service AI With an Exclusive Automation Starter Pack
October 17, 2022 09:00 ET
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Thankful AI
LOS ANGELES, Oct. 17, 2022 (GLOBE NEWSWIRE) -- Thankful, the leader in AI-powered written customer service automation, has struck a strategic partnership with Gorgias, the #1 helpdesk for ecommerce...
Leading Financial Services Provider Selects Jacada Customer Service RPA
April 02, 2019 10:18 ET
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Jacada
ATLANTA, April 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced...
Jacada Introduces Interact 11 to Uniquely Enable Customer Service RPA, Intelligent Self-Service and Agent Engagement in One Hub
January 30, 2019 09:14 ET
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Jacada
ATLANTA, Jan. 30, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions today announced that it has released Jacada Interact 11, the latest release of its Customer Service...
Customer Service Automation and Robotics Propelled Jacada in 2018: Financial Highlights
January 17, 2019 07:00 ET
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Jacada
ATLANTA, Jan. 17, 2019 (GLOBE NEWSWIRE) -- Jacada, Ltd (OTCQB: JCDAF), provider of Autonomous CX and Robotic Process Automation (RPA) solutions designed to automate customer service operations, and...
Jacada Introduces the Autonomous Customer Experience Suite with the Recent Release of Jacada Interact V.10
March 29, 2018 09:10 ET
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Jacada
ATLANTA, March 29, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading global provider of solutions designed to automate customer service interactions, reduce the size of contact centers, and improve...
Omnichannel customer experience: two industry leaders team up to deliver service solutions of tomorrow
November 19, 2015 07:36 ET
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Bright Pattern
SAN FRANCISCO, Nov. 19, 2015 (GLOBE NEWSWIRE) -- Bright Pattern, a leading provider of omni-channel contact center software, and ItyX's, a leader in AI-based self-learning process automation software,...
Systems & Software Tops CIS Vendor List
July 10, 2006 10:00 ET
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Systems & Software
COLCHESTER, Vt., July 10, 2006 (PRIMEZONE) -- Chartwell, Inc., an independent information services company providing best practices research and analysis to the utility and energy industry, reported...