GlobeNewswire: Upstream Works Software Ltd. Contains the last 10 of 61 releaseshttp://www.globenewswire.com/External?Length=42024-03-28T09:42:07ZGlobeNewswirehttp://www.globenewswire.com/External?Length=4newsdesk@globenewswire.com (NewsDesk)https://www.globenewswire.com/news-release/2023/03/29/2636932/0/en/Upstream-Works-Announces-AI-Driven-Optimization-Real-Time-Video-Engagements-and-a-New-Platform-with-Cisco-Webex-Contact-Center.html?f=22&fvtc=4&fvtv=38433Upstream Works Announces AI-Driven Optimization, Real-Time Video Engagements and a New Platform with Cisco Webex Contact Center2023-03-29T15:15:00Z<![CDATA[Upstream Works Desktop 6.0 features advanced AI and bot management, enhanced digital and Webex Video engagements, and support for Webex Contact Center for better agent and customer experiences. Upstream Works Desktop 6.0 features advanced AI and bot management, enhanced digital and Webex Video engagements, and support for Webex Contact Center for better agent and customer experiences.]]>https://www.globenewswire.com/news-release/2022/06/02/2455297/0/en/Upstream-Works-Announces-AI-Application-Integrations-for-Intelligent-Agent-and-Customer-Experiences.html?f=22&fvtc=4&fvtv=38433Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences2022-06-02T13:00:00Z<![CDATA[Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions]]>https://www.globenewswire.com/news-release/2021/09/09/2294551/0/en/Upstream-Works-Assist-Knowledge-Management-is-Now-Available-in-AWS-Marketplace.html?f=22&fvtc=4&fvtv=38433Upstream Works Assist Knowledge Management is Now Available in AWS Marketplace 2021-09-09T14:00:00Z<![CDATA[Woodbridge, Ontario, Sept. 09, 2021 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of cloud-based omnichannel contact center solutions, announces that Upstream Works Assist knowledge management is now available in AWS Marketplace. AWS Marketplace is a digital catalog with thousands of software listings from independent software vendors that makes it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Clients can enhance their Upstream Works for Amazon (UWA) offering with Expert Assist, an internal knowledge management system that can be utilized by agents on any channel.]]>https://www.globenewswire.com/news-release/2021/05/05/2223544/0/en/Upstream-Works-Announces-Amazon-Connect-Cloud-Contact-Center-Solutions-for-Enterprises.html?f=22&fvtc=4&fvtv=38433Upstream Works Announces Amazon Connect Cloud Contact Center Solutions for Enterprises 2021-05-05T13:14:29Z<![CDATA[Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations Upstream Works for Amazon Powers Personalized Omnichannel CX and Streamlined Operations]]>https://www.globenewswire.com/news-release/2021/03/18/2195612/0/en/Upstream-Works-Receives-2021-CUSTOMER-Magazine-Product-of-the-Year-Award.html?f=22&fvtc=4&fvtv=38433Upstream Works Receives 2021 CUSTOMER Magazine Product of the Year Award2021-03-18T14:13:25Z<![CDATA[Woodbridge, Ontario, March 18, 2021 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd. announced today that TMC, a global, integrated media company, has named the Upstream Works Desktop (UWD) as a 2021 CUSTOMER Product of the Year Award winner.]]>https://www.globenewswire.com/news-release/2021/03/16/2193825/0/en/Upstream-Works-Announces-New-Chief-Revenue-Officer-to-Lead-Global-Sales.html?f=22&fvtc=4&fvtv=38433Upstream Works Announces New Chief Revenue Officer to Lead Global Sales2021-03-16T14:00:00Z<![CDATA[Experienced Executive Jeff Palmer Will Drive the Next Stage of Sales Growth Experienced Executive Jeff Palmer Will Drive the Next Stage of Sales Growth ]]>https://www.globenewswire.com/news-release/2020/12/09/2142477/0/en/Upstream-Works-Enhances-Assist-Knowledge-Management-Solution-for-Optimized-CX.html?f=22&fvtc=4&fvtv=38433Upstream Works Enhances Assist Knowledge Management Solution for Optimized CX2020-12-09T16:00:00Z<![CDATA[Enhanced Features Enable Richer Customer Engagements and Guidance Enhanced Features Enable Richer Customer Engagements and Guidance ]]>https://www.globenewswire.com/news-release/2020/12/08/2141541/0/en/Upstream-Works-Unifies-CX-with-New-Desktop-for-Digital-Workers.html?f=22&fvtc=4&fvtv=38433Upstream Works Unifies CX with New Desktop for Digital Workers 2020-12-08T15:15:00Z<![CDATA[New Software Transforms Contact Center and Back Office Operations New Software Transforms Contact Center and Back Office Operations ]]>https://www.globenewswire.com/news-release/2020/06/03/2043181/0/en/Upstream-Works-Announces-New-Software-for-Richer-Engagements-and-Ease-of-Administration.html?f=22&fvtc=4&fvtv=38433Upstream Works Announces New Software for Richer Engagements and Ease of Administration 2020-06-03T17:30:00Z<![CDATA[UWF Streamlines Customer Engagements and Increases Management Efficiency UWF Streamlines Customer Engagements and Increases Management Efficiency]]>https://www.globenewswire.com/news-release/2019/09/17/1916826/0/en/Upstream-Works-Software-and-Local-Measure-Partner-on-Social-Engagement-Management-Solutions-Across-the-Enterprise.html?f=22&fvtc=4&fvtv=38433Upstream Works Software and Local Measure Partner on Social Engagement Management Solutions Across the Enterprise2019-09-17T14:00:00Z<![CDATA[Woodbridge, Ontario, Sept. 17, 2019 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, today announced its integration partnership with Local Measure. Together, the companies will offer brands one seamless, comprehensive solution for delivering real-time customer and social engagement excellence across the enterprise.]]>