Best-in-Class Get Competitive by Taking Manufacturing Intelligence to the Enterprise

Enterprise Manufacturing Intelligence Technology


BOSTON, MA--(Marketwire - August 7, 2007) - Through the analysis of over 200 manufacturers, the latest benchmark report, "Manufacturing IQ: Taking Manufacturing Intelligence to the Enterprise," by Aberdeen, a Harte-Hanks Company (NYSE: HHS), has correlated very specific business capabilities to Best-in-Class operational performance. For the purposes of this study, Aberdeen has evaluated and classified manufacturers based on three key performance indicators: On Time Delivery, Throughput and Overall Equipment Effectiveness. Best-in-Class manufacturers are defined as the top 20% of performers in a weighted average across the aforementioned three KPIs and results show that Best-in-Class performance is:

--  88% Overall Equipment Effectiveness
--  95% On Time Delivery
--  92% Plant Throughput
    

Putting these findings in context, Bharat Nair, SVP and Research Director with Aberdeen's Global Manufacturing Practice, states that, "Best-in-Class companies are twice as likely as Industry Average and Laggards to adopt Enterprise Manufacturing Intelligence (EMI). Those not currently invested in EMI solutions are gaining some benefits from EMI capabilities through point integration across multiple applications. While providing visibility to data is essential in a complex global manufacturing environment, putting this data into operational and business context and leveraging this intelligence to drive actions in real-time is what delivers competitive advantage to manufacturing enterprises. Best-in-Class companies are doing just that."

Based on the findings of the report, Nair adds the following recommendations for action:

--  Implement EMI to integrate plant floor data from disparate sources
    with business content to provide operational intelligence
    
--  Drive EMI initiatives under the sponsorship of plant floor management
    responsible for operational performance
    
--  Implement role based dashboards throughout the plant floor
    
--  Adopt remote access capabilities to provide visibility of critical
    data and to send alerts to key decision makers
    

Nair added, "European manufacturers are further along in EMI adoption and are using EMI capabilities to link supply chain nodes to drive business intelligence in real-time and thus gaining advantage in manufacturing performance over their North American counterparts."

More than 200 manufacturers participated in the study, including: Ashok Leyland, Baxter Healthcare, British Telecommunications, Cisco Systems, Ford Motor Company, General Dynamics, Panasonic Industrial, Co, Lockheed Martin, Motorola, Nokia, Nestle, Philips Lighting, New Balance Athletic Shoe, Inc, Unilever SA and Volvo.

A complimentary copy of this report is made available due in part by the following underwriters: Rockwell Automation, Valor, and Transpara. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=4095

About Aberdeen Group, a Harte-Hanks Company

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen™ for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.

© 2007 Aberdeen Group, Inc., a Harte-Hanks Company
260 Franklin Street
Boston, Massachusetts  02110-3112
Telephone: (617)723-7890
Fax: (617) 723-7897
www.aberdeen.com

Contact Information: Media Contact: Bharat Nair Aberdeen Harte-Hanks (617) 854-5322 Bharat.Nair@aberdeen.com