AltiGen Communications Announces MAX Communications Server 6.0 Update 2

Update 2 Adds New Contact Center Readerboard, Agent and Supervisor Applications to AltiGen's Flagship Product

 | Quelle: AltiGen Communications AltiGen Communications

FREMONT, CA--(Marketwire - April 23, 2009) - AltiGen® Communications, Inc. (NASDAQ: ATGN), a leading provider of 100 percent Microsoft-based VoIP business phone systems and Unified Communications solutions, announces the availability of Update 2 for AltiGen's MAX Communications Server 6.0 VoIP unified communications platform.

MAX Communications Server (MAXCS) 6.0 Update 2 offers many improvements on existing features while adding new applications. New applications include: 

    * New MaxAgent 6.0 Desktop Application for Call Center Agents
    * New MaxSupervisor 6.0 Desktop Application for Call Center Supervisors
    * New MaxInsight 6.0 Readerboard Application for displaying real-time
      call center statistics

"MAX Communications Server 6.0 Update 2 provides our call center customers with completely redesigned desktop applications for agents and workgroup supervisors," said Jimmin Yao, vice president of product management. "Borrowing from the stylings of our recently updated MaxCommunicator, MaxAgent and MaxSupervisor provide a new look and feel while extending the features of our clients to better enhance call center productivity. The ability to deploy new features as soon as they become available is a benefit of AltiGen's software-based architecture. Our solution is positioned to provide our customers with value-add feature enhancements during the product's life cycle without the need for traditional 'forklift' upgrades."

The MAX Communications Server (MAXCS) 6.0 is AltiGen's next generation full-featured VoIP phone system and unified communications solution designed for businesses with support for up to 5,000 users. To increase scalability, the new VoIP switching architecture of MAXCS 6.0 utilizes standard Intel® based servers to handle all VoIP voice processing.

MAX Communications Server 6.0 key features and benefits include the following: 

    * Native Microsoft Exchange Server 2007 integration for a complete,
      unified messaging solution
    * New software-based distributed softswitch architecture
    * New .NET-based desktop telephony client with enhanced call control
      features
    * Integration with Microsoft Office Communicator to deliver rich
      presence management
    * Expanded meet-me conference bridge with scheduling application
      supporting 120 participants

Availability

MAX Communications Server Update 2 is now generally available and can be obtained by contacting your local Authorized AltiGen Partner.

About AltiGen Communications

AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of 100 percent Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China. Local sales, service and support are provided by AltiGen's worldwide network of over 300 certified partners. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.

Safe Harbor Statement

This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued market acceptance of our Voice over IP telephone systems, AltiGen's successful introduction of our new MAX Communications Server 6.0 and the scalability of the softswitch architecture in the market place. These statements reflect management's current expectation. However, actual results could differ materially as a result of unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of these and other risks and uncertainties affecting AltiGen's performance, please refer to AltiGen's Annual Report on Form 10-K for the fiscal year ended September 30, 2008 and all subsequent current reports on Form 8-K and quarterly reports on Form 10-Q. All forward-looking statements in this press release are based on information available to AltiGen as of the date hereof and AltiGen assumes no obligation to update these forward-looking statements.

GlobeNewswire