REDWOOD CITY, CA--(Marketwire - June 30, 2010) - Host Analytics, the leading provider of on-demand corporate performance management (CPM) solutions, today announced that the company's active user base has exceeded the 10,000 paid customer mark. The growing customer community spans industries such as consumer packaged goods, manufacturing, retail and healthcare, but is united in standardization on the world's first and most widely adopted SaaS CPM solution -- the Host Analytics Decision Platform™.
Customers are reaping business benefits from the proven CPM solution delivered on demand -- cost savings, flexibility, ease-of-use and fast ROI -- and deriving further value from custom services, dedicated support and unique knowledge sharing opportunities via an active online user community. Host Analytics also offers full product support and services to personalize the experience for new customers transitioning from Excel spreadsheets, homegrown solutions or legacy enterprise CPM solutions.
"We have built our business over the last decade with a focus on serving customer needs," explained Jim Eberlin, founder and chief customer officer of Host Analytics. "CPM is a fast-growing market, but the core of our success, and our company, remains the customer. We operate on customer-driven values that are reflected in an online community where executives share experiences and learn from their peers."
Host Analytics customers benefit from:
- Access to 24x7x365 support (online, phone, professional services)
- Online community support and peer interaction in a closed environment
- Decisions backed by accurate, timely data
- SaaS delivery that eliminates software and hardware support and maintenance
According to Neil Chandler, Research Director for Gartner Research, "SaaS momentum is impacting the CPM market, as increasingly, mid-size to large enterprise organizations are drawn by the proven benefits of SaaS. However, because they may be transitioning off traditional vendor on-premise suites, they need the reassurance that support and services won't suffer. SaaS vendors in this space who cultivate their customer strategy will be the winners."
The Three "S's" -- SaaS, Services and Support
Beyond the benefits SaaS offers -- from cost and ease of use to scalability -- Host Analytics customers point out that response time and product information from a knowledgeable support organization are equally critical to success. Host Analytics is committed to superior support and services, and regularly invites customers to rate its own performance as a partner.
"As a smaller organization, we feel like we have an enterprise application that is worthy of a company three times our size. Most any on-premise application would require some investment of time or effort on the part of our organization, from either IT or finance to perform a simple upgrade or enhancement. With our SaaS Host Analytics environment, upgrades are transparent."
- Sean Finneran, Financial Systems Manager, Sea Island Co.
"One of the best benefits of SaaS for us is that we are always using the most current application with the best performance. This also saves time if we have a technical question -- everyone is using the same release, so time is not spent searching an older release to see if the question has already been addressed."
- Diane Seers, Manager of Internal Reporting & Treasury, Continental Commercial Products, LLC
"Once Transplace made the decision to utilize Host Analytics, the implementation, including training, was completed in a time period shorter than was originally promised, and shorter than other alternatives that were explored. Transplace users began forecasting and budgeting with no capital outlay to purchase, install, and maintain computer hardware."
- Ken Crawford, Vice President of Finance, Transplace, LLC
Host Analytics delivers its decision platform as a suite of on-demand CPM solutions that help executives drive fact-based decisions throughout their organizations, putting rigor into financial processes such as planning and budgeting, scorecarding and financial consolidation and reporting. Founded in 2000, Host Analytics serves the enterprise, large and midsize company and public sector markets.
Useful resources:
Customer case studies -- http://www.hostanalytics.com/Customers/Customer-case-studies.aspx
Customer support information -- http://www.hostanalytics.com/Contact/support.aspx
Customer resource library -- http://www.hostanalytics.com/Resources2/Resources.aspx
About Host Analytics
The Host Analytics Decision Platform™ reveals the full implications of decisions -- both risk and reward. As the industry's first on-demand corporate performance management (CPM) suite, Host Analytics improves budgeting, forecasting, financial consolidations, dashboarding, scorecarding, reporting and analysis to drive fact-based decisions for all executives. Host Analytics serves midsize to large customer organizations including JP Morgan Chase, Procter & Gamble, Otis Spunkmeyer, Pitney Bowes and Red Roof Inn. Founded in 2000, Host Analytics was named among JMP Securities' Hot 100: The Best Privately Held Software Companies and the AlwaysOn OnDemand 100.
For additional information, visit http://www.hostanalytics.com/ or join the conversation at www.twitter.com/hostanalytics.
Contact Information:
Contact Information:
Tami Casey
Kulesa Faul for Host Analytics
(650) 340-1984