Pro forma comparable figures for Transcom’s new segment reporting structure

Luxembourg, 9 October 2013 – Transcom today released comparative financial
information (please see table in enclosed PDF file) in the segment reporting
structure to be adopted in Q3 2013, reflecting the changes previously announced
and described below. The segment reporting change affects only the segment
composition and does not change the Transcom Group’s consolidated results as
previously reported to the market.

Effective July 1, 2013, Transcom’s operations in the former Central Region are
consolidated into the North Europe and Central & South Europe regions. The
Netherlands has been consolidated with the North Europe region, while the rest
of the countries in the former Central Region – Croatia, Germany, Hungary and
Poland – are now part of the Central & South region. We are making this change
in order to make the most of the important client synergies that exist between
these regions. In addition, the streamlining and simplifying of our regional
structure will yield cost and scale advantages.

For further information, please contact:

Johan Eriksson, President and CEO
Telephone +46 70 776 80 22

Pär Christiansen, CFO
Telephone +46 70 776 80 16

Stefan Pettersson, Head of Group Communications
Telephone +46 70 776 80 88
About Transcom

Transcom is a global customer experience specialist, providing customer care,
sales, technical support and credit management services through our extensive
network of contact centers and work-at-home agents. We are 29,000 customer
experience specialists at 62 contact centers across 26 countries, delivering
services in 33 languages to over 400 international brands in various industry
verticals. Transcom WorldWide S.A. Class A and Class B shares are listed on the
NASDAQ OMX Stockholm Exchange under the symbols TWW SDB A and TWW SDB B.