Close Collins | U.S. Managers Are Leading Larger Teams — Gallup Research
Close Collins infographic illustrating Gallup research on expanding managerial responsibilities. The average number of direct reports per U.S. manager increased 48%, from 8.2 in 2013 to 12.1 in 2025. Gallup also found that 97% of U.S. managers perform individual contributor work, spending a median of 40% of their time on those responsibilities. Source: Gallup, "Span of Control: What's the Optimal Team Size for Managers?" January 13, 2026. Close Collins has named former REI CMO Vivienne Long Managing Director, Close Collins for Organizations, to help leadership teams perform as companies run leaner.
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