MUSC Health expands use of SoundHound’s AI agent platform to retail and specialty pharmacies, surpasses 2.2 million patient calls

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SoundHound AI announced the expansion of “Emily,” MUSC Health’s AI agent built on SoundHound’s next-generation agentic AI platform. The expansion extends support to MUSC Health’s retail and specialty pharmacy operations and builds on a successful collaboration that has supported more than 2.2 million patient calls across the health system.

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SoundHound AI

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