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AKRON, OH--(Marketwired - Mar 7, 2017) - Virtual Hold Technology (VHT) has partnered with Voxai Solutions, a leading contact center consulting and managed services provider, to bring omnichannel...
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AKRON, OH--(Marketwired - Feb 14, 2017) - Virtual Hold Technology (VHT) has partnered with MicroAutomation to offer its suite of contact center callback solutions to federal and state government...
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AKRON, OH--(Marketwired - Jan 10, 2017) - Virtual Hold Technology (VHT) has announced the extension of its relationship with Genesys -- a relationship designed to allow Genesys contact center...
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AKRON, OH--(Marketwired - Dec 13, 2016) - Virtual Hold Technology (VHT) has announced updates to its cloud-based callback platform, enhancing how brands make meaningful connections with customers...
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AKRON, OH--(Marketwired - Oct 11, 2016) - A new report released by Virtual Hold Technology (VHT) today confirms callback is key to boosting customer satisfaction. The survey was conducted by...
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AKRON, OH--(Marketwired - Jul 19, 2016) - Contact centers increasingly turn to the cloud for solutions that once required cumbersome technology investments. To fuel callback services that scale to...
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AKRON, OH--(Marketwired - Jun 2, 2016) - Virtual Hold Technology (VHT) has integrated VHT Cloud™, its cloud-based callback solution, with the Interactive Intelligence PureCloud®...
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AKRON, OH--(Marketwired - May 24, 2016) - Virtual Hold Technology (VHT) continues to extend callback for all sizes of contact centers with VHT Cloud™ (formerly Callback Cloud for...
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AKRON, OH--(Marketwired - Feb 8, 2016) - Consumers are increasingly dependent on mobile phones when looking to make a purchase, request customer service or gather information, but the channel...
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AKRON, OH--(Marketwired - Jan 4, 2016) - Virtual Hold Technology (VHT), a global leader in multichannel callback solutions for contact centers, is expanding access to its suite of customer...